The University of Law
Campus Hub Officer
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Campus Hub Officer
Campus Hub Officer
Our Campus Hub Officers play a vital role in delivering an exceptional student experience through seamless service delivery, event coordination, and fostering community connections on campus.
The successful candidate will contribute to ensuring exceptional support for students by collaborating with broader university teams to maintain a first-class service.
Key Responsibilities
This is a permanent, full-time role (35 hours per week), with the occasional requirement to work until 6pm or on occasional Saturdays.
- Support the Campus Hub Manager in:
- Coordination of events (room bookings, catering, supplier management, risk assessments, setup, greetings, registration)
- Student enrolment and registration management (including late starters) alongside ID card issuance
- Triage and escalation of complex or sensitive student queries within service guidelines
- Promote and deliver on-campus activities, including:
- Student inductions and welcome fairs
- Freshers’ fairs and workshops
- Information sessions and assessment events
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Requirements
This role is ideally suited to those with:
- Frontline customer service or student support experience, preferably in a higher education or service-based environment
- Strong ability to apply excellent customer service principles towards a welcoming, inclusive student experience
- Proven verbal and written communication skills, alongside an ability to convey complex information clearly and professionally
- Experience in handling in-person enquiries with efficiency and professionalism
- Problem-solving initiative and adherence to established procedures, knowing when to escalate effectively
Working Arrangements
This is an on-campus role only with no hybrid/remote options.
Closing Details & Benefits
Applications are encouraged as soon as possible—the role closes Sunday 12th July 2026, with the possibility of early closure if initial applicants meet requirements.
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Competitive Package
- Salary: £27,675 pro rata + £2,500 location allowance
- 30 days annual leave (pro rata) plus bank holidays
- Access to staff and student discount platforms
- Private Medical Scheme & Life Assurance
- Contributory Pension Scheme
- Season Ticket Loans & Student Discounts
University Commitment
Part of a diverse and inclusive community, we actively seek candidates from all backgrounds. Recruitment support and adjustments are available throughout the process.
For further questions, contact: talentacquisition@law.ac.uk
Important Notes
- You must confirm you have the right to work in the UK (see GOV.UK’s Employers’ Right to Work Checklist).
- Some positions require a DBS check—this may apply; you will be informed during application.
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