Liverpool John Moores University
Campus Support Supervisor (Security)
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Campus Support Supervisor (Security) – Liverpool John Moores University
With a vibrant community of over 23,000 students from over 100 countries worldwide, 2,400 staff, and 250 degree courses, Liverpool John Moores University is one of the largest, most dynamic, and forward-thinking universities in the UK. The Campus Services directorate oversees buildings, facilities, open spaces, security, and the University fleet, with a focus on front-of-house delivery to internal and external stakeholders.
About the Role
Liverpool John Moores University is recruiting for a Campus Support Supervisor (Security) to join the Campus Support Team within Campus Services.
The team provides 24/7 security and out-of-hours services across campus areas in Liverpool. Your primary role will be to deliver visible, effective operational leadership to the security team throughout your shift, ensuring a safe, secure, and customer-focused environment for students, staff, and visitors.
Key responsibilities include:
- Supervising security staff and managing service standards
- Providing operational leadership during out-of-hours periods
- Overseeing incident management and health and safety compliance
- Leading cross-team initiatives to maintain campus safety and service excellence
- Working to a continental rotating 12-hour shift pattern (4 shifts on, 4 shifts off), alternating between day and night shifts
- Holding a full UK driving licence (with a maximum of 3 penalty points) and demonstrating flexibility to meet business needs
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About You
Successful candidates will have:
Essential Experience & Skills
- Experience in a leadership role within customer service, front-of-house, security, or facilities management
- A people-focused approach with strong communication and emotional intelligence
- Confidence in leading a team, managing performance, and driving operational improvements
- Understanding of health and safety regulations and legislative compliance
- Experience producing accurate reports for varied audiences
- Competency using modern security systems, including:
- CCTV
- Access control
- Incident reporting platforms
Desired Traits
- Proactive, positive, and flexible approach to diverse tasks and scenarios
- Ability to communicate a clear vision for service excellence
- Commitment to acting as an ambassador for the university
- Strong alignment with values of efficiency, empathy, and excellence in service delivery
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Note: A traditional security CV is not mandatory. Leadership potential, values, and dedication to service are prioritised.
Why Join LJMU?
In return for your expertise, we offer: ✔ Generous annual leave entitlement ✔ Pension scheme ✔ Induction and ongoing development support ✔ Family-friendly policies
This position is ideal for candidates passionate about contributing to LJMU’s 2030 Strategy and its vision as an inclusive civic university, placing students at the heart of everything.
Key Commitments
- LJMU is an equal opportunities employer, committed to diversity in all forms.
- All appointments are merit-based and inclusive of applicants from all backgrounds.
- Applications close at midnight on the advertised closing date.
If this role aligns with your expertise, we look forward to hearing from you.
Liverpool John Moores University welcomes applications from all communities and is dedicated to inclusivity.
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