The Shrewsbury and Telford Hospital NHS Trust
Cancer Performance Improvement Manager
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Job Overview
Cancer Services are looking to appoint a Cancer Improvement Performance Manager on a fixed term basis, who will oversee the performance of the trust’s cancer pathways, and work to improve waiting times to meet targets and ensure the timely diagnosis and treatment of patients.
The post holder will constantly analyse and understand cancer performance and delays, effectively communicating and reporting to raise risks and trends and bring pathways back into line. Furthermore, they will manage staff in the team to ensure high-quality tracking and data recording.
This role is suited for an analytical and proactive individual who can draw out insights from extensive complex information, act on those insights to improve performance, and direct work to maintain the high standards of the department and ensure patients are effectively tracked and issues dealt with.
Main duties of the job
- Communicate and report issues, trends, and changes to senior staff in the department and the wider trust, conveying complex information in an understandable way.
- Chair PTL meetings and present in Assurance and governance meetings, effectively articulating the state of cancer performance and encouraging improvement.
- Have a specialist understanding of cancer pathways, data, and tracking that is always kept up to date. Apply this understanding in all work and proactively seek to understand national updates and lead on disseminating information locally.
- Effectively use, create, and maintain systems and processes, and manage staff, to deliver Cancer Services functions including: breach prediction, breach analysis, data validation, cancer tracking, trend analysis, and MDT coordination.
- Encourage a strong patient-centred staff culture, upholding NHS and Trust values.
- Oversee compliance with HR policy, performance management and prioritise work for the tracking team and cancer managers.
- Always be professional and act as a positive ambassador for Cancer Services.
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Working for your organisation
The Cancer Services tracking team is a non-patient facing team that is responsible for overseeing the timely delivery of cancer standards and services. The team track patients on a cancer pathway, escalate issues to the attention of appropriate staff, provide accurate data to report the trust's performance, facilitate clinical multi-disciplinary meetings, and connect teams together, all to support cancer services throughout the trust.
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Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Detailed Job Description And Main Responsibilities
Please see the attached Job Description and Person Specification for a detailed list of duties and responsibilities.
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