The Shrewsbury and Telford Hospital NHS Trust
Cancer Performance Improvement Manager
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Cancer Improvement Performance Manager
Cancer Services are looking to appoint a Cancer Improvement Performance Manager on a fixed term basis, who will oversee the performance of the trust’s cancer pathways, and work to improve waiting times to meet targets and ensure the timely diagnosis and treatment of patients.
The post holder will:
- Constantly analyse and understand cancer performance and delays, effectively communicating and reporting to raise risks and trends and bring pathways back into line.
- Manage staff in the team to ensure high-quality tracking and data recording.
This role is suited for an analytical and proactive individual who can:
- Draw out insights from extensive complex information.
- Act on those insights to improve performance.
- Direct work to maintain the high standards of the department and ensure patients are effectively tracked and issues dealt with.
The role will involve:
- Communicating and reporting issues, trends, and changes to senior staff in the department and the wider trust, conveying complex information in an understandable way.
- Chairing PTL meetings and presenting in Assurance and governance meetings, effectively articulating the state of cancer performance and encouraging improvement.
- Having a specialist understanding of cancer pathways, data, and tracking that is always kept up to date. Applying this understanding in all work and proactively seeking to understand national updates and leading on disseminating information locally.
- Effectively using, creating, and maintaining systems and processes, and managing staff, to deliver Cancer Services functions including: breach prediction, breach analysis, data validation, cancer tracking, trend analysis, and MDT coordination.
- Encouraging a strong patient-centred staff culture, upholding NHS and Trust values.
- Overseeing compliance with HR policy, performance management and prioritising work for the tracking team and cancer managers.
- Always being professional and acting as a positive ambassador for Cancer Services.
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The Cancer Services Tracking Team
The Cancer Services tracking team is a non-patient facing team that is responsible for overseeing the timely delivery of cancer standards and services. The team track patients on a cancer pathway, escalate issues to the attention of appropriate staff, provide accurate data to report the trust's performance, facilitate clinical multi-disciplinary meetings, and connect teams together, all to support cancer services throughout the trust.
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Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Contact Information
For further details / informal visits contact:
- Name: Imogen Darbhanga
- Job title: Head of Cancer Services
- Email address: imogen.darbhanga@nhs.net
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