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Pembrook Resourcing

Car Sales Executive

Newbury
£45k – £55k/yr
Posted 6 days ago
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Sales Executive

Deployment: Newbury, Berkshire

Competitive Remuneration Structure: Basic Salary: £20,000 – £25,000 OTE (On-Target Earnings): £45,000 – £55,000 Company Car + Benefits


About the Role

An established automotive retailer is seeking an ambitious and customer-focused Sales Executive to join its thriving vehicle sales team in Newbury.

This excellent career opportunity is tailored for a motivated sales professional who can succeed in a dynamic dealership environment by selling new and used vehicles, while delivering exceptional customer service. The ideal candidate will thrive under performance targets, build lasting customer relationships, and maximise every sales opportunity.


Key Responsibilities

  • Manage customer enquiries via in-person, online, and telephone interactions.
  • Guide customers through the entire vehicle purchase journey, from initial enquiry to final handover.
  • Demonstrate vehicle features, conduct test drives, and provide personalised product recommendations.
  • Build and nurture customer relationships to generate repeat business and referrals.
  • Achieve individual sales targets and exceed departmental objectives.
  • Promote finance packages, insurance, and value-added services in compliance with industry regulations.
  • Maintain accurate CRM and sales records using dealership systems.
  • Ensure complete and error-free sales documentation.
  • Follow up on leads to maximise conversion rates.
  • Deliver a superior customer experience at every stage of the sales process.
  • Stay current with product knowledge, market trends, and competitor benchmarks.

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Candidate Profile

Essential

  • Experience in a sales environment, preferably within automotive retail.
  • Outstanding communication and relationship-building skills.
  • Self-motivated with a passion for customer-centric service.
  • Proven ability to set and exceed sales targets.
  • Highly professional, organised, and proactive.
  • Comfortable using CRM and dealership management systems.
  • Full UK driving licence.

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Desirable

  • Previous experience as a Vehicle Sales Executive.
  • Knowledge of automotive finance and insurance products.
  • Experience in a franchised dealership setting.
  • Strong track record of hitting sales targets and driving customer satisfaction.

Key Performance Indicators

  • Volume of new and used vehicles sold
  • Customer satisfaction scores
  • Adoption rates of finance and insurance
  • Sales of add-on products
  • Enquiry-to-sale conversion rates
  • Customer retention and referral repeat business
  • Profitability per unit sold

Personal Attributes

  • Driven and motivated
  • Professional and customer-obsessed
  • Positive and energetic
  • Strong interpersonal communication skills
  • Resilient under pressure and target-driven
  • Collaborative team player
  • Committed to delivering exceptional experiences
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Skills

Sales
Customer Service
Communication
Relationship Building
Target Driven
Organizational Skills
CRM Systems
Automotive Knowledge

Location

Newbury, England, United Kingdom

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