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Card Room Dealer
Card Room Dealer – The Victoria (Grosvenor Group)
Hours
- 40 hours per week
- Including weekends and nights
About The Role & Organisation
Join The Victoria, Grosvenor’s flagship casino—a legendary London icon with over 65 years of history and a £15 million transformation. This is a world-class venue setting the standard for excellence in gaming, attracting serious players and top-tier talent.
As a leading UK casino group, Grosvenor Casinos are dedicated to becoming the UK’s most loved casinos, driven by their exceptional team.
The Card Room Dealer role is pivotal—you will be the face of the poker game, managing pots, room dynamics, and guest experiences with precision, professionalism, and the energy that elevates our tables.
Key Responsibilities
- Operate live poker games with flawless skill and high-stakes professionalism.
- Manage game flow, read the room, and ensure a fair and engaging atmosphere for players of all levels.
- Uphold Grosvenor’s standards of hospitality, fairness, and guest satisfaction.
- Maintain awareness of elements of twilight or security, adhering to casino protocols.
- Stay composed and focused under fast-paced, high-pressure conditions.
Essential Requirements
✅ Experience & Skills:
- Proven experience dealing live poker games.
- Deep game knowledge and the ability to handle fast-paced, high-pressure environments.
- A friendly yet professional demeanour, with a passion for delivering premium guest experiences.
- Strong attention to detail and mathematical accuracy for calculating pots and odds.
- Excellent communication skills to interact with diverse guests.
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✅ Additional Considerations:
- Preference for candidates with a Personal Function License (PFL), though not essential.
⚠️ Working Conditions:
- 24/7 casino environment—flexibility for nights and weekends is required.
⚠️ Legal Requirements:
- Must be 18+ years old with the legal right to work in the UK.
Benefits
🚆 Excellent Connectivity & Transportation:
- Fphenomenal Elizabeth Line access and subsidised parking for flexibility.
🍽️ Team Meals:
- Free meals provided every shift, ensuring you stay energised and focused.
💰 Competitive Pay & Overtime:
- Premium rates for **unsociable hours'.
- 1.5x overtime after 40 hours per week.
🎉 Celebration & Recognition:
- Long service awards and exciting reward programmes.
💼 Paid Breaks & Team Building:
- Fully funded team-building events and exclusive discounts across all Grosvenor venues.
Why Join Grosvenor Casinos?
Get help with your application
Your very own career expert that helps elevate your application to the next level.
🚀 Part of The Rank Group – Combines vibrant casino energy with outstanding benefits and career progression in a leading leisure brand.
🎁 Rewards & Incentives:
- Regular team competitions, rewards for excellence, and every-day perks ensure your efforts are recognised and rewarded.
🚀 Supportive Onboarding & Career Growth:
- Confidence-boosting induction programme and ongoing training help you kickstart your career with expertise.
💃 Dynamic & Varied Work Environment:
- No two days are the same—shape the experience, contributes to key initiatives, and play a significant role in our success.
🤝 Team collaboration over competition:
- High standards are achieved together—when one of us wins, we all celebrate.
📈 Opportunities for Progression:
- No matter your experience level, Grosvenor Casinos and The Rank Group invest in your development and career growth.
We’re For Everyone
If you're passionate about energy, variety, and delivering exceptional guest experiences, Grosvenor is your place.
We celebrate individuality and welcome applications from all backgrounds. If you require adaptations at any stage of the process, please notify us—support is always available.
🔹 #GrosvenorCasinos – Join the team and bring your best to the table!
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