Complete Care Amegreen
Care Assistant
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Care Assistant
Support Worker – Complex Paediatric Care (1:1) | Birmingham
Company Description
Pay: £13.50 per hour
Shifts: Days
We are CCH, part of a network of 14,000 colleagues across 32 care companies, all united by our purpose: to ensure no one in need of care is ever forgotten or left behind. Our people-first approach puts care professionals at the heart of everything we do. At Complete Care Amegreen, we live by our core values: Community, Courage, and Heart. Proof? Our track record:
- 5,243 care professionals have referred a colleague
- 135 internal promotions earned in just 12 months
- Every Operational Director began their career as a care professional
Join a career that transforms the care sector—we’re here to make a lasting difference.
About the Role
We are seeking a compassionate, skilled, and dedicated Support Worker to provide one-to-one, high-quality care for a child with complex medical needs in their home environment. This is an opportunity to:
- Deliver person-centred support in a small, attuned household
- Work closely with a supportive, experienced family
- Play a crucial role in the child’s comfort, safety, and emotional wellbeing
About the Child
The child requires 24-hour specialist care due to a complex clinical profile:
Clinical Needs
- Pontocerebellar Hypoplasia
- Dystonia (managed with medication and escalation care plan)
- Seizures
- Choreoathetoid Involventary Movement Disorder
- Oxygen-dependent (up to 2L/min via nasal prongs)
- Requires:
- Regular oral and nasopharyngeal suction
- Daily chest physiotherapy
Personal Interests & Comforts
- Thrives on gentle, reassuring interaction (e.g., hand-holding)
- Engages in sensory and tactile play (fine and gross motor stimulation)
- Relaxes with music, children’s TV (e.g., Omar and Hana), or simple conversation
- Structures around predictability, calm, and familiarity—prefers home over school
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The child settles best in a loving, secure environment; comforts include cosing-reassurance, physical closeness from trusted caregivers, and routine-related activities.
Clinical Responsibilities
This role demands proven expertise in paediatric complex care to ensure safety and wellbeing. Key duties include:
Medical Management
- Safely administering oxygen therapy
- Performing aseptic oral and nasopharyngeal suction (competency assessed)
- Supporting chest physiotherapy routines
- Monitoring and responding to dystonia/failed rigid-dystonic episodes (per care plans)
- Seizure recognition and first-aid intervention
- Administering prescriptive oral medication
- Accurate, timely documentation & record-keeping
All clinical tasks must be assessed and signed off by our clinical team before undertaking.
Health & Safety Considerations
The child has a history of recurrent chest infections and significant PICU admissions—high-risk context demanding vigilance.
Critical Health Alert: Multiple Severe Allergies
- Anaphylaxis risk: May require immediate EpiPen administration. Allergies:
- Egg
- Chicken
- All dairy products
- Epimax paraffin-free ointment (must be completely avoided)
Compliance with strict allergen protocols is essential; adherence recorded daily.
Daily Care Support Tasks
We’re looking for someone who will bring a patient, nurturing presence—this child thrives on intimacy within a calm routine:
- Fingering all interactions through gentle reassurance or comfortable touch
- Collaborating with highly experienced carers (parents) to meet child’s evolving needs
- Engaging with sensory, tactile or simple communication-based play to support emotional wellbeing
- Ensuring safe, tailored positioning adjustments to address comfort
- Building strong rapport with siblings/relatives to minimise transitions
- Maintaining adherence to personne-focused lifestyle activities
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Essential Qualifications & Skills
Core Criteria
✔ Previous experience in paediatric complex care (highly preferential) ✔ Basic Life Support (Adult first-aid up to CPD level 4) certification (essential) ✔ Manual Handling Diploma (preferably at CPD level 4 or equivalent) ✔ Up-to-date National Insurance Number ✔ Willingness to self-fund a DBS (Check & Clear completion). (Costs incurred by candidate.) ✔ Health Declaration signed by doctor (notarized if overseas medical certification required)
Personal Attributes Expected
- Gentleness, emotional robustness and moral commitment
- Remains grounded during care emergencies
- Analytical thinkers: observant of subtle changes in child’s mood/behavior
- Belief in person-centredness and family harmony
Benefits & Career Growth
We nurture those who put care first. This means fair reward and a path to leadership: 🔹 Competent Using CPD Level 4 standards (Elevate Skills’ assessments, training provided if needed) 🔹 Freedom to apply (choose convenient interview slot) 🔹 Full-pay new-starter induction (+ all mandatory training before home visits) 🔹 Progression into clinical management and senior roles 🔹 National opportunities: relocate without career reset 🔹 Blue Light Card/London weighting if applicable (via‘CCH Webstar system) 🔹 Prefers quick life admin for shift-work (e.g., National insurance provision) 🔹 Free DBS check (CCH covers your costs)
Apply Now
Get ready to partner with working parents in a family bedsit-style home to shape rewarding days for a deserving child. Let’s build something meaningful—apply via [link].
Your commitment to one special life could change theirs forever.
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