Bluebird Care Durham North
Care Coordinator
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Care Coordinator
Care Coordinator
Location: Wiltshire South Contract Type: Full-Time (Care Management) Salary: £29,000 per annum
About the Role
Bluebird Care Wiltshire South is seeking a full-time Care Coordinator to join their team. The role is central to delivering exceptional care by ensuring the right match between customers and care assistants—prioritising both availability and compatible personalities.
As a Care Coordinator, you will contribute to business development and maintain the highest standards of care. This isn’t just about managing rotas—it’s about fostering meaningful connections, empowering teams, and reflecting the high levels of professionalism and compassion that define our service.
What We Offer
- A salary of £29,000 per annum
- 28 days of annual leave (including bank holidays)
- Expert training and CPD opportunities
- Supportive leadership with career progression
- Pension scheme
- Fully funded training up to NVQ Level 5
- Employee Assistance Programme (EAP) & benefits through YuLife
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Key Responsibilities
✔ Manage sickness absences, holidays, and cover under.rotate workload effectively ✔ Process customer referrals for support via the PASS system ✔ Update and adjust care plans as needed to meet individual customers’ needs ✔ Oversee and optimise rostering to ensure coverage while balancing team workloads ✔ Collaborate to match care assistants and customers based on skills, experience, and compatibility ✔ Address emergency rotations and on-call duties after full training (assessed for operational competence) ✔ Record and audit travel mileage for team members ✔ Maintain confidentiality regarding all customer and family information ✔ Adhere to Bluebird Care policies, consistently demonstrating the company’s values
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Key Skills & Qualities
We’re looking for individuals who:
- Work proactively as part of a team but also take initiative
- Show expertise in organisation and prioritisation
- Exhibit resilience in a fast-paced environment
- Possess strong IT, communication, and customer service skills
- Approach care with compassion, professionalism, and integrity
Why Bluebird Care?
At Bluebird Care Wiltshire South, we deeply value the role you perform. We provide the time, training, and support needed to deliver outstanding care—because you, and every individual we support, deserve the best.
We are an Equal Opportunity Employer. DBS checks and references will be completed in line with government guidelines.
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