Care Santé Limited
Care Coordinator
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Care Coordinator – Faversham
We are looking for a dedicated and organised Care Coordinator to join our Faversham home care team. This is a rewarding and fast-paced role where no two days are the same, and you’ll play a vital part in ensuring our service runs smoothly while delivering high-quality care to our clients.
As a Care Coordinator, you’ll be at the heart of the service—supporting both our care team and the people we care for. You’ll need to be a strong communicator, a natural problem solver, and someone who thrives on organisation and teamwork.
Working Hours & On-Call
- 37.5 hours per week - Monday to Friday 9am to 5pm
- Participation in the on-call rota (1 in 2 weekends and 1 evening per week) is required
- Additional on-call payment
About The Role
This role is ideal for someone who is already working as a Care Coordinator, or for an experienced Field Care Supervisor, Assessor, or Senior Care Worker who is ready to take the next step in their career.
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Key Responsibilities
- Planning and scheduling care calls, creating efficient rotas using the Nourish system
- Carrying out care assessments and regular customer reviews
- Supervising and supporting care staff, including supervisions, spot checks, and competency assessments
- Assisting with recruitment, including interviewing new care staff
- Supporting with medication processes, including MAR chart audits and transcribing
- Completing ECM system reconciliations
- Acting as a key point of contact for client queries and concerns
- Supporting the development of training materials and content
- Delivering Care Certificate training (following “train the trainer” completion)
- Maintaining accurate training records and compliance via Nourish
- Participating in the on-call rota
- Supporting with general office duties as required
What We’re Looking For
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- Previous experience in health and social care (essential)
- Strong organisational and communication skills
- Ability to prioritise workload and respond to changing situations
- A supportive and team-focused approach
- A full driving licence and access to your own vehicle
What We Offer
We pride ourselves on being an employee-focused organisation, where you’ll feel supported, valued, and encouraged to grow.
- Competitive salary and company pension scheme
- Generous annual leave entitlement
- Ongoing support and mentoring from an experienced Registered Manager
- Fully funded training and development, including recognised qualifications
- Clear career progression opportunities
- A positive, inclusive working environment where your ideas matter
- Additional perks and benefits along the way
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Details
Type
Permanent - Full Time
Location
Faversham
Job Function
Care Coordinator
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