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Job Opportunity: Administrator – Lynwood Care Centre
About Our Home
Lynwood Care Centre is a warm and welcoming purpose-built nursing home offering:
- A spacious and comfortable environment
- 24-hour care and support for older adults
- Smaller ‘house’ divisions for personalised care
Our team builds strong relationships with residents, ensuring structured support in a homely setting.
The Role
We are seeking an experienced Administrator to join our team on a flexible basis (up to 40 hours per week) at Lynwood Care Centre.
Key Responsibilities
Administrative & Reception Duties
- Handle all reception tasks, including:
- Greeting visitors, residents, and relatives
- Taking phone calls and directing enquiries to appropriate departments
- Managing correspondence, telephone enquiries, and general office duties
- Maintain accurate record-keeping systems, including:
- Meeting minutes and documentation
- Payroll-related timesheets and summaries
Data & Financial Administration
- Provide confidential typing support from recorded/verbal notes using Microsoft Office, ensuring corporate standards
- Support the Home & Deputy Manager in:
- Diary management
- Meeting coordination and preparation
- Strategic administration tasks aligned with company objectives
- Coordinate the duty rota, liaising with bank and agency staff as needed
- Mail handling including sorting and distribution throughout the home
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Recruitment & Compliance
- Assist in the new staff recruitment process, ensuring all paperwork is completed accurately
- Maintain residents’ and financial records, including:
- Contracts and monthly invoice processes
- Pocket money payments and cash tracking
- Sundry invoicing and sundry-related documentation
Booking, Invoicing & Payments
- Process Social Services Assessment forms and follow up with Social Services Finance for billing approval
- Invoice clients (or next of kin) for services with active follow-up to ensure:
- Rapid issue resolution of queries and corrections
- Management of unpaid invoices
- Track client admissions, discharges, and hospitalisation notes to ensure accurate billing
- Complete and submit reports:
- Monthly invoice summaries
- Financial summaries, including petty cash and wage totals
- Authorised invoices and supplier correspondence
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** operasional & compliance**
- Payroll support, including authorised financial matching and approval for expenses
- Manage pre-payment from suppliers against received invoices
- Act as the first point of contact for external parties:
- Responding to phone calls and visitors with a welcoming, professional tone
- Ensuring all communications remain confidential and appropriate; in compliance with care standards
Maintenance & Training Commitments
- Attend training sessions and mandatory development courses
- Maintain accurate stock records, including stationery and supplies
- Support operational efficiency by managing:
- Client, staff, and business confidentiality
- Record-keeping policies
Benefits
- Salary: £32,000 per annum (competitive and commensurate with experience)
- Employee of the Month recognition
- Long-term service awards for commitment
- Blue Light Card (depending on eligibility)
- Professional Development Opportunities
- Refer a Friend scheme encouraging team-building
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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