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Care Home Admin
Administrator – St. Mary’s Court Care Home | Bocking, Essex
About Our Home
Based in the village of Bocking, Braintree, Essex, St. Mary’s Court Care Home is an award-winning care home offering a spacious, homely environment and 24-hour nursing care and support for older adults.
We are seeking an experienced Administrator to join our team, working up to 40 hours per week.
What You Will Be Doing
Core Administrative Tasks
- Perform general reception duties, including:
- Answering calls and transferring them to the appropriate departments
- Greeting visitors
- Managing general correspondence and telephone enquiries
- Prepare timesheets and submit payroll summaries
- Maintain accurate record-keeping, including minutes of meetings
- Assist with typing duties (written/recorded materials) using Microsoft Office, ensuring compliance with corporate standards and confidentiality protocols
Support to Management
- Support the Home Manager and Deputy Manager in achieving corporate/strategic objectives, including:
- Diary management
- Meeting preparation and coordination
- Coordinate the duty rota, liaise with Bank and Agency staff as needed
- Handle mail sorting and distribution throughout the Home
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HR & Recruitment Support
- Assist with the recruitment process, ensuring all paperwork and documentation is complete
- Manage staff records, financer-related contracts, including:
- Monthly invoice requests and payments
- Pocket money cash records
- Sundry invoices
Financial & Billing Administration
- Generate financial invoices and communications for clients (or next of kin), including:
- Sundry invoices
- Resolution of queries/corrections
- Follow-up on unpaid invoices
- Maintain records of:
- Client admissions
- Hospitalisations and discharges (ensuring correct charging is applied)
- Process Social Services Assessment forms
- Invoice and liaise with Social Services’ Finance department
- Chase late payments
- Provide monthly summary reports on invoices issued and payments received to Head Office
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Reports & Payroll Coordination
- Submit monthly data on:
- Petty cash transactions
- Wages totals
- Match supplier invoices/delivery notes and obtain authorisation before submission for payment to Head Office
- Liaise with suppliers for queries and escalate issues to the Home Manager
Client & Visitor Relations
- Deliver an efficient telephone and reception service, including:
- Accurate message-taking
- Positive responses to customer queries/problems
- Ensure a welcoming and professional manner in all internal and external interactions
Operational Duties
- Prepare and maintain stationery orders, stock, and records
- Attend required training sessions
- Uphold full confidentiality for all clients, staff, and business information
Benefits
- Salary up to £30,000 per annum
- Employee of the Month scheme
- Long-term service awards
- Blue Light Card
- Professional Development opportunities
- Referral bonus for successful hires
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