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Avery Healthcare

Care Home Administrator

Newcastle-under-Lyme
£13.00/hr
Posted 2 days ago
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Care Home Administrator

Care Home Administrator – Rowan Court Care Home, Newcastle under Lyme | Avery Healthcare

Package Description

At Avery Healthcare, we’re passionate about supporting the tremendous dedication of the teams who care for our residents every day. We celebrate your hard work, providing a nurturing and encouraging environment where you can grow, learn, and thrive.

As part of our close-knit, values-driven team, you’ll make a daily positive impact on residents’ lives, embodying compassion and dedication.

Now, we’re seeking a warm, motivated, and dedicated individual to join our award-winning team as a Care Home Administrator at Rowan Court Care Home, based in Newcastle under Lyme.


About The Role

As Care Home Administrator, you’ll play a key role in supporting the General Manager, staff, and residents, ensuring smooth and efficient administrative and operational tasks within the home. Key responsibilities include:

  • Supporting the General Manager and other team members in administrative duties
  • Collecting and reporting resident and care data to support invoice processing by Head Office
  • Following up on late fee payments, pursuing arrears, and escalating concerns to Head Office as needed
  • Compiling and filing weekly/monthly payroll returns
  • Providing clerical support for routine management tasks
  • Coordinating the recruitment and onboarding of new staff

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About You

To thrive in this role, you must embody our core values: caring, supportive, honest, respectful, and accountable. We’re looking for:

Key Responsibilities:

✔ A minimum of three years of business administration experience ✔ Fluency with computer systems and administrative tools ✔ Strong interpersonal and communication skills, including professional telephone manners ✔ Ability to prioritise workloads and manage multiple tasks efficiently ✔ Diplomatic and relationship-driven, fostering positive staff relationships throughout the business

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About Avery Healthcare

At Avery, we’re more than a UK leader in luxury elderly care—we’re a dynamic and inspiring organisation where great work is loved.

Our mission? "Creating meaningful lives together." Our vision ensures that golden years are never ordinary—filled with opportunities, joy, and meaningful connections for both our residents and teams. We provide exceptional care across our network of over 100 homes, always prioritising:

  • A supportive, encouraging workplace culture
  • Investment in staff growth and personal development
  • Empowering team members to do their best work

Because the reward of a fulfilling career in care is ageless.


Please Note

  • This vacancy requires a successful DBS Disclosure (cost covered by Avery Healthcare).
  • Proof of eligibility to work in the UK is mandatory.
  • The advert may be withdrawn before the original deadline based on application volume or operational needs.
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Skills

Business Administration
Interpersonal Skills
Professional Telephone Manner
Data Collection
Payroll Management
Clerical Support
Recruitment
Onboarding
Computer Proficiency
Workload Prioritization

Location

Newcastle-under-Lyme, England, United Kingdom

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