Carefound Home Care
Care Manager
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Care Manager – Harrogate (Outstanding Home Care Provider)
About the Role
Carefound Home Care has developed a reputation as the highest quality provider of home care services to older people, rated Outstanding by the Care Quality Commission (CQC) across all branches. Join a supportive, award-winning team dedicated to delivering exceptional care and support to both clients and staff.
As a Care Manager in Harrogate, you will:
- Work closely with the Registered Branch Manager and care management team
- Coordinate, manage, and support care professionals
- Deliver outstanding care through scheduling, communication, and quality assurance
Key Responsibilities
- Lead communication with hourly care professionals, liaising with the resource manager regarding live-in care placements
- Ensure the right care professional is matched to the correct client and facilitate introductions before visits
- Support and assess care professionals’ performance continuously
- Manage new client enquiries and initial assessments
- Conduct ongoing client assessments and maintain detailed care plans in collaboration with the Registered Branch Manager
- Liaise with clients, families, and health professionals to plan, monitor, and evaluate care delivery
- Oversee staff and client records, ensuring quality assurance and training compliance
- Participate in the office on-call rota
- Work flexibly with the team to maintain outstanding care standards
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Requirements
- Proven track record in the care sector
- Previous experience in a care coordinator or care manager role
- Exceptional communication, planning, and organisational skills
- Ability to support where needed within the home care team
- Compassionate, patient, and emotionally resilient, remaining calm under pressure
- Enthusiastic, positive, and proactive ‘can-do’ attitude
- Dedicated to upholding high standards of care and support
- Valid driving licence and access to your own car
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Benefits
- Join a CQC Rated Outstanding care team
- Competitive salary of up to £27,000 (based on experience)
- 25 days’ holiday + bank holidays
- Pension scheme
- Additional pay for on-call shifts
- Career development opportunities available
Ready to make a difference? Apply today—we look forward to hearing from you!
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