Radfield Home Care (UK)
Care Manager
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Company Description
Radfield Home Care is a leading network of award-winning home care businesses, focused on providing exceptional domiciliary care to older people and backed by over 30 years of experience. Founded by Alex Green and Dr. Hannah MacKechnie, the organisation grew from a highly regarded family-run residential care home in Shrewsbury, giving its founders deep, first-hand insight into high-quality, person-centred care. Radfield’s purpose is to help people in later life age well by staying connected to what matters most to them, and this ethos shapes its Caring for our Carers™ pledge and Be There campaign. With clinical, management, and financial expertise at its core, Radfield is committed to delivering the same compassionate, community-rooted care in clients’ own homes across the UK.
Role Description
The Registered Care Manager is responsible for the day-to-day leadership and management of Radfield Home Care’s local service, ensuring safe, high-quality care for older clients in their own homes. This full-time, on-site role, based in the United Kingdom, oversees care planning, risk assessments, and compliance with regulatory standards, policies, and procedures. The role involves managing and supporting care teams, coordinating staff rotas, conducting supervision and performance reviews, and promoting a positive, inclusive workplace culture. The Registered Care Manager builds strong relationships with clients, families, and external professionals, responds to concerns, and ensures continuous improvement in service delivery. The role also includes contributing to local business development, monitoring quality and outcomes, maintaining accurate records, and reporting to senior leadership and regulatory bodies as required.
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Qualifications
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- Demonstrated leadership and people management skills, including team supervision, performance management, and the ability to foster a collaborative, supportive culture.
- Strong care management and coordination skills, including care planning, risk assessment, and experience delivering person-centred support to older people.
- Sound knowledge of UK health and social care regulations, quality standards, and safeguarding practices, with the ability to ensure full compliance in a domiciliary care setting.
- Excellent communication and interpersonal skills, with the ability to build trust with clients, families, colleagues, and external professionals and handle sensitive issues with discretion.
- Proficient organisational and administrative skills, including scheduling, documentation, report writing, and confident use of digital systems and care management software.
- Relevant care or management qualification (e.g., Level 5 Diploma in Leadership for Health and Social Care or equivalent) and registration or eligibility to register with the appropriate UK regulatory body.
- Previous experience in a registered manager or senior care leadership role within home care, residential care, or a similar health and social care environment.
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