Bluebird Care Durham North
Care Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Bath Contract type: Care Management Salary details: £30,000 per annum
Customer Care Manager
Location: Bath & NE Somerset
£30,000 | Expert training | Free DBS | Birthday day off | £500 joining bonus*
Bluebird Care – Where passion becomes expertise
We’re the best at what we do and it’s all thanks to talented people like you. As the leading Home Care provider, we take pride in our work - and we’re looking for a caring and dedicated person to join our Bath & NE Somerset Team as a Customer Care Manager, to help us set the standard.
As a Customer Care Manager, you’ll help our team grow, support our colleagues, and make a real difference every day. If you’re someone who takes pride in their work, values teamwork, and wants to be part of a supportive and growing business that makes a real difference to their customers, then this is where you belong.
Responsibilities
As a Customer Care Manager, your key responsibilities will include:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Support the Registered Manager with the efficient running of the care support team.
- Ensure safe, effective, high quality care that responds to each customer’s needs and preferences.
- Make sure our services respect customers’ choices and promote their dignity and privacy at all times.
- Support business growth by networking with health care professionals to create packages of care for vulnerable adults within their own homes.
- Care planning, risk assessments, and ongoing reviews of current care package.
- Guiding and supporting Care Experts.
- Work effectively with customers, their families and representatives, other social and health care professionals and managers and staff from Bluebird Care to deliver high quality care services.
Benefits
- £30,000 per year
- Expert training and ongoing CPD opportunities
- 30 days annual leave (including bank holidays)
- Plus your Birthday day off
- Supportive leadership and opportunities to grow your career
- Pension scheme
- Fully funded training up to NVQ Level 5
- EAP support with YuLife
- Fuel expenses
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Requirements
- A social care qualification (Level 3 or willingness to work toward it)
- Experience in domiciliary and social care management
- Great leadership, communication, and organisation skills
- Ability to work flexibly and manage on-call where needed (additional pay)
- Full UK drivers licence and own vehicle
If you care deeply, Bluebird Care makes sure you have the time you need to do what you do best, the training so you can keep doing it better and the rewards that delivering such high-quality care deserves.
Bluebird Care Bath & NE Somerset is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
Terms and conditions apply
Apply for this role
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location