Anchor
Care Oversight & Intelligence Advisor
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Title: Care Oversight & Intelligence Advisor
Hours: 37.5 per week
Salary: £35,000 per annum
Location: Remote with occasional travel
Help Shape the Future of Care Quality at Anchor – Join Us as Care Oversight & Intelligence Advisor!
Delivering excellent care relies on strong oversight, meaningful insight, and the ability to act on emerging trends. This role sits within our Care Quality team, supporting governance, compliance, and continuous improvement across more than 120 care homes.
We’re looking for a knowledgeable Care Oversight & Intelligence Advisor to support quality, compliance, and performance across our care homes. Working with operational and quality teams, you’ll use data and intelligence to identify risks, highlight improvement opportunities, and strengthen governance across services.
Key Responsibilities:
- Support effective oversight of care quality systems, helping services maintain strong regulatory compliance and enabling timely action where improvements are required.
- Provide guidance to operational colleagues on using care systems and reporting tools effectively to monitor performance, manage risk, and improve resident outcomes.
- Proactively interrogate data to identify patterns, emerging issues, and opportunities for improvement across services, ensuring early intervention where required.
- Produce regular and bespoke reports that support regulatory assurance, performance monitoring, and strategic decision making.
- Work closely with digital care planning and medication platforms to maximize the insight available, ensuring information is meaningful for operations teams.
- Identify, track, and share examples of good practice and improvement outcomes, help embed learning across services.
- Lead regular webinars with operational and care colleagues to share quality, performance, and regulatory insights, promote learning, and support service improvement.
- Contribute to reporting and intelligence required for key stakeholders including CQC, NHS Capacity Tracker, and local authorities where appropriate.
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What you’ll bring:
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- Experience using Digital Care Planning and Digital Medication Administration systems (PCS and Camascope desirable).
- Strong knowledge of adult social care regulation and CQC requirements.
- Previous background in residential care, understanding the day-to-day care home practice and quality improvement.
- Data analysis and reporting skills, including advanced Excel (e.g., Pivot Tables, write and use formulas, data validation).
- Excellent communication skills with the ability to present insights clearly.
Ready to turn insight into action and help shape outstanding care? Apply Today!
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