A CLASS CARE LIMITED
Care Quality Officer
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Care Quality Officer
Quality Officer
Location: 70% field-based, 30% office-based – Cambridgeshire Salary: £14 per hour
At A Class Care, we are looking for individuals driven by our values to make a meaningful contribution to the lives of those within our community.
About the Role
Due to ongoing growth, we are seeking an enthusiastic Quality Officer to join our established team in Northamptonshire. This role primarily involves field-based support to clients and care workers, aligned with CQC (Care Quality Commission) standards.
Caroline Cares For You is a renowned live-in care provider delivering:
- Block care/support
- Live-in care
- Night care services
We enable clients to live independence in their own homes through personalised, high-calibre compassionate care.
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Responsibilities
- Provide supervision and support to care staff
- Conduct probation reviews and staff supervisions
- Carry out announced and unannounced spot checks
- Perform administrative tasks:
- Write medication records
- Develop and maintain care plans
- Compile relevant quality reports
- Undertake on-call phone duties on a rota basis
Ideal Candidate
Must have:
- Demonstrated previous experience within the care sector
- Problem-solving ability and a challenge-driven mindset
- Excellent attention to detail and strong communication skills
- A passionate client-focused approach
- Capacity to work under pressure in a fast-paced setting
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Requirements
- Clean full UK driving license, with a vehicle needed for fieldwork
- Experience using Microsoft Office packages
- Solid understanding of CQC standards to ensure high compliance
What We Offer
- Company pension and sick pay (SSP statutory entitlement)
- Friendly, outcome-focused workplace culture
- Referral bonus scheme for employee referrals
- Training and induction tailored to industry needs, including:
- Nationally recognised Health & Social Care qualification opportunity
- Career progression within a growing business
- Access to company pool cars
- 22 days paid annual leave plus public holidays
- Standard working hours: 09:00 – 17:30 (one-hour unpaid break)
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