Citadel Meds Ltd
Care Support Worker
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Company Description
Citadel Meds Ltd is a healthcare organization dedicated to providing safe, person-centered care and support to individuals in the local community. The company focuses on promoting dignity, independence, and wellbeing for people who may have complex health or social care needs. Citadel Meds Ltd works closely with families, caregivers, and other professionals to deliver consistent, high-quality care. Team members are supported with training and guidance to ensure that care is delivered in line with professional standards and regulatory requirements.
Role Description
This role offers both part-time and full-time Care Support Worker roles based in Peterborough. The Care Support Worker will assist individuals with daily living activities such as personal care, medication prompts in line with company procedures, meal preparation, and mobility support. The role includes monitoring and documenting changes in wellbeing, following care plans, and reporting concerns to senior staff. The Care Support Worker will help service users participate in social and recreational activities, encourage independence, and maintain a safe, clean environment. The position involves working as part of a multidisciplinary team, communicating clearly with colleagues and families, and respecting confidentiality at all times.
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Qualifications
- Relevant experience in care, support work, or a customer-facing role, with a compassionate and person-centered approach.
- Ability to assist with personal care, daily living tasks, and basic mobility support safely and respectfully.
- Strong communication and interpersonal skills to build trust with service users, families, and colleagues.
- Basic record-keeping and observational skills to follow care plans and accurately document care provided.
- Understanding of safeguarding, dignity in care, and confidentiality; willingness to follow policies and procedures.
- Reliability, flexibility to work various shifts, and ability to work both independently and as part of a team.
- Desirable: prior experience in a healthcare or residential care setting.
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