DAC Beachcroft
Case Administrator - Complex Injury
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Case Administrator – Complex Injury – **Birmingham (Hybrid after Probation)
Department: CASUALTY (EL/PL / Complex Injury / Disease / Fraud / Motor Injury / Vehicle Hire and Damage)
About the Role
The Complex Injury team at DAC Beachcroft is seeking a Case Administrator to provide crucial admin support for lawyers handling high-value and complex injury cases on behalf of insurance clients and corporates.
With increasing demand for pre-emptive legal advice and dispute resolution, our National team—comprised of 80+ colleagues—manages all aspects of defendant litigation, ensuring clients (from leading insurers to household-name corporates) receive expert representation.
This is an ideal opportunity for: ✔ Recent graduates entering the legal sector ✔ Admin professionals seeking a role in a dynamic, growing team ✔ Those with an interest in file management or case administration
Location: Birmingham Working Arrangement:
- 5 days in Birmingham during probation
- Hybrid model after probation
Key Responsibilities
You will assist lawyers in delivering expert case management through:
- Coordinating and progressing complex caseloads, ensuring deadlines are met and cases advance proactively
- Supporting file set-up in case management software and detailed record-keeping
- Managing court summaries, CRU (Council of Manu fac To Rate Schedule) updates, and Court directions diarising
- Garnering and chasing medical records/evidence, as well as obtaining/processing payment requests
- Chasing pendency notices, settlement cheques, and liaising with courts, oppositions, third parties
- Completing legal templates for documents, preparing Counsel schedules, and other administrative support
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Requirements & Skills
Essential:
- Excellent verbal and written communication skills with an enthusiastic, client-focused approach
- Ability to work independently under moderate supervision
- Strong prioritisation and time management in a pressured environment
- Attention to high levels of detail
- IT proficiency (including case management systems and financial software if relevant)
- Good telephone manner and professionalism
- Administrative experience / file management background preferred
Preferred:
- Previous legal or complex admin experience
- Familiarity with insurance claims processes
- Experience using Council of Manu fac/Harvey systems
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** necesario:**
- Alignment with the firm’s cultural principles (Clear, Creative, Determined, Supportive)
What We Offer
Flexibility & Learning:
🌐 Flex Forward Scheme—supportive, tailored working arrangements ✨ Professional funding opportunities for progression
Competitive Package:
💰 Competitive salary + bonuses 🏥 Private medical insurance 📝 Income protection insurance 💪 Discounted gym memberships 🎭 Hybrid and social events (both in-person and remote)
Ecosystem & Engagement:
🌍 ESG (Environmental, Social & Governance) involvement 💡 Commitment to diversity, inclusion & authenticity (reflecting our DAC Beachcroft values)
"We welcome applications from candidates whose experience doesn’t fully match our expectations—your strengths may align perfectly with another role!"
Flexible working? Reach out to explore options early—we’re here to support you!
Note for Recruitment Agencies: Direct sourcing is prioritised. If approached:
- PSL suppliers: contact recruitment@dacbeachcroft.com or csgrecruitment@dacbeachcroft.com
- Speculative CVs uninitiated to recruitment teams will not be considered. No fees apply.
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