Office Angels
Case Manager
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Case Manager
Middleton, North Manchester
Up to £30,000
Benefits
- Performance-based bonus
- Private medical insurance
- Hybrid working after probation
- Extra day off for your birthday
- Career progression
About the Role
Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and is currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion.
What You'll Do
- Respond to client queries quickly and efficiently, always giving excellent customer service
- Maintaining and updating the CRM system to ensure accurate client information
- Engaging with existing clients through regular communication via phone, email, or in-person meetings
- Producing quotes for clients
- Liaising with the technical team to book in jobs and manage resources
- Track progress against deadlines and keep all relevant parties up to date
- Arranging meetings and calls with prospective clients and the commercial team
- Following up on marketing campaigns to maximise outreach
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Who We're Looking For
- Highly organised, proactive, and able to work autonomously
- Able to work in a busy, fast-paced environment with stringent deadlines
- Equipped with strong written and verbal communication skills
- Familiar with CRMs
- Computer literate with excellent attention to detail
- Understanding of a sales-focused environment and how to effectively support the team.
Perks of the Job
- A salary of up to £30,000 depending on experience + bonus
- Dog-friendly office - bring your furry friend to work!
- Private Medical
- An extra day off on your birthday
- Fun social events
How to Apply
Please send your CV to carla.smiles@office-angels.com or call 0161 832 7600.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. By showcasing talents, skills, and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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