West Midlands Police
Case Progression Officer
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Case Progression Officer
We are seeking a proactive and knowledgeable Case Progression Officer to play a key role in managing criminal cases as they move through the Criminal Justice System. The post holder will act as a single point of contact between officers, the Crown Prosecution Service, courts, and partner agencies, ensuring high quality case files are progressed in a timely and compliant manner. The post holder will provide expert advice on case quality, monitor performance, identify improvements, and support effective cross agency working to reduce delay and improve outcomes across the criminal justice process.
Key Responsibilities:
- Progress and manage criminal cases through the Criminal Justice System, ensuring quality and timeliness at every stage.
- Act as a single point of contact for CPS, HMCTS and partner agencies, developing and maintaining effective professional relationships.
- Review prosecution files and provide guidance to officers and staff to improve file quality and compliance.
- Manage and resolve complex case progression issues within demanding timescales.
- Prioritise competing workloads and communicate effectively with stakeholders across all ranks and partner agencies.
Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role.
Prospective staff/officers must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
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Selection Process
The selection process for this role will consist of the following elements:
- Initial application
- Shortlisting
- In-person interview
Benefit Statement:
- By choosing to join West Midlands Police you will receive an enhanced benefits package including:
- Fair remuneration with progression opportunities and access to a very competitive pension scheme.
- Enhanced annual leave in addition to public holiday entitlements.
- Discounts across travel, parking, daily costs of living and leisure activities.
- A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
- Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.
Important Information
Closing Date: 29th July 2026
Interview Dates: W.C 17th August 2026
Vetting: Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test.
Hours/Location: Core Hours 07:00 - 17:00 Monday to Friday, (the post holder will also support a Saturday working rota and provide duty cover on public holidays for which appropriate allowances will be paid), total hours per week 36.5 (this includes a rota pattern). Lloyd House.
Contact: For further information email careers@westmidlands.police.uk
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.
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"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"
West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.
Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.
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