Connection Support
Case Worker (MKFS)
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We welcome applications from people of all backgrounds and are committed to increasing diversity, particularly encouraging candidates from underrepresented groups to apply.
If you’re not sure a role is right for you or feel there may be any perceived barriers to applying, please get in touch, we’d love to have a conversation with you.
Email: recruitment@connectionsupport.org.uk
Are you passionate about supporting people to access services that enables people to live independently?
Whether it’s due to homelessness, poor mental health, or life challenges, more people than ever are finding themselves in crisis.
At Connection Support, we believe in a future where people are free from crisis. And for the times when crises do happen, we’ll be there every step of the way.
Does this sound like something you’d like to be part of?
We’re currently recruiting a Case Worker to join our Mental Health Floating Support Service in Milton Keynes.
About The Service
Our Mental Health Support team provides housing-related support to help people avoid homelessness, sustain their tenancy, and maintain independence.
The Impact You Will Have
As a Case Worker, you’ll work alongside clients to identify the issues affecting their lives and mental health and support them to find practical solutions. This may include:
- Signposting or supporting access to services such as:
- Debt or benefits advice
- Physical or mental wellbeing support
- Addiction recovery services
- Education, training, or employment opportunities
- Community or social activities
- Encouraging people to connect with their family, friends, and local networks, empowering them to develop life skills, build confidence, and strengthen resilience.
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Contract Details
- Contract: Permanent
- Hours: 37.5 hours per week
- Salary: £27,418 - £28,541 per annum, dependent on experience.
- Location: Milton Keynes
- Closing date: Thursday 30th July
- Interview: Week Commencing 10th August
About You
You’ll have experience working with people who have enduring mental health needs, ideally using a trauma-informed approach.
Knowledge of housing and benefits would be an advantage, but we can provide training and support. People might describe you as a good listener, supportive, or someone who goes the extra mile.
If you’re empathetic, patient, and motivated to help people access the services they need, this could be the perfect role for you.
Good organisational skills are paramount in this role. And creative problem-solving, courage, and being willing to take initiative are key foundations for success.
You’ll also need basic IT skills to record case notes and send emails, full training on our internal systems will be provided.
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Because you’ll be supporting people across Milton Keynes, a full UK driving licence and access to a vehicle are essential.
What We Offer In Return
We have been named one of the UK’s top 10 charities to work for by Best Companies and offer a generous benefits package, including:
- 30 days’ annual leave (pro rata for part time) plus bank holidays
- Occupational sick pay
- Health-related benefits
- Eco travel incentives
- Retail discounts and more
- Ongoing learning and development opportunities
- A supportive and inclusive working environment
Equality, Diversity and Inclusion
Connection Support is committed to equality of opportunity and to creating a fair and inclusive environment where everyone feels valued and respected.
We welcome applications from people of all backgrounds and strongly encourage candidates from underrepresented groups and those with lived experience to apply.
If you require any adjustments or additional support at any stage of the recruitment process, please don’t hesitate to get in touch, we are happy to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.
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