Scottish Government
Caseworker
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This is an Expression of Interest (EOI) opportunity, available on a lateral move basis only. Applications are open to Core Scottish Government employees only.
Job Title – Caseworker
Business Area/Directorate – Redress, Relation and Response Division
Location – Victoria Quay
Working Arrangement – This role will require office attendance in Victoria Quay, across 40% of the working week.
Grade – B2
Advert type – Level Transfer
Duration – Permanent – for use with level transfers only
Eligibility – Expressions of interest are invited from substantive colleagues on level transfer
Skilled Worker Sponsorship – not being offered
Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.
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Overview
Do you have the resilience, empathy, and dedication to make a real difference in the lives of survivors seeking justice and redress?
Expressions of interest are invited from substantive B2 grades on level transfer to the role of case worker within the Redress Operations Unit.
Caseworkers within the Operations Unit receive and process applications to Scotland’s Redress Scheme, supporting survivors and other applicants up to the point when their application is passed to Redress Scotland for a determination. This work provides challenge and opportunity for those with an interest in contributing to an area where you can make a very real difference to the lives of those who have suffered historical child abuse in Scotland.
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You will be the first point of contact for survivors seeking information about the redress scheme and its application processes, and provide support throughout the process of applying for redress by advising how to apply, giving information on what documents are needed and how to find supporting documentation or signpost to agencies who can help.
You will work as part of a team to deliver consistent, survivor centred support, ensuring applications are progressed and each applicant has a clear point of contact.
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