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Caseworker, NFP PEOPLE
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Caseworker, NFP PEOPLE
Caseworker Multicrime
We are seeking a Caseworker to join our multi-crime team in Wales on a part-time basis (22.5 hours per week), with a hybrid working arrangement and regular travel accruing in the Dyfed Powys area.
A virtual Open Evening will take place on Thursday 25th June, 4pm–6pm at The Metropole Hotel (Llandrindod Wells, LD1 5BB) to explore this opportunity—full details available upon application.
Position: 6793 – Caseworker (Multicrime) Location: Hybrid / Dyfed Powys, Wales Hours: 22.5 part-time (Mon–Wed, flexible to discuss at interview) Contract: Permanent Salary: £16,651.20 per annum (Full-time equivalent: £27,752.00/year) Closing Date: 13/07/2026 (may close early if sufficient applications received)
About the Role
This role involves providing exceptional support to adults, children, and young people affected by crime, ensuring they receive information, practical, and emotional assistance from both the immediate aftermath and through the criminal justice processes.
You will:
- Deliver holistic recovery services tailored to individual needs.
- Act as a single point of contact, assessing vulnerability, and coordinating comprehensive coping and recovery plans.
- Collaborate with external service providers to ensure seamless support.
- Handle sensitive needs assessments and prioritise cases without direct supervision.
- Demonstrate empathy, professional discretion, and excellent communication skills when working with trauma survivors.
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About You
To deliver successful outcomes, you must meet the following criteria:
- Direct experience providing clear, statutory, voluntary, or community services—including practical engagement with service users, vulnerable adults, and/or families.
- Independent work ethic: Able to prioritise tasks, manage high-pressure demands, and operate effectively under limited supervision.
- Assessment skills: Proven ability to conduct thorough needs and risk assessments.
- Compelling empathy: Understanding of the emotional and psychological impact of crime on victims.
Full Job Description & Person Specification available via application.
In Return…
We reward talent with a range of specialised benefits:
CoreOfferings
✅ Flexible & Hybrid Working: Tailored to support work-life balance. ✅ Generous Leave: 28 days (plus bank holidays) → 30 days (with option to buy or sell leave). + Extra half-day off on your birthday. ✅ Financial Security: Thank-you bonus scheme. Plus enhanced sick pay and paternity/maternity leave. ✅ Support Programs: Disability adjustment support. Employee Assistance Programme for confidential wellbeing help.
Lifestyle Benefits
💄 Super Savings: Discounts on high street shopping, holidays, gyms, entertainment, and wellness through key partnerships. 🚲 Sustainable Travel: Cycle-to-work scheme and season ticket loans.
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Investment in Your Future
🔹 5% employer pension contribution. 🔹 Career development opportunities through training, supported progression, and mentorship.
About the Organisation
We’re an independent charity dedicated to healing the harm caused by crime and traumatic incidents across England and Wales. Every person we support shapes our mission through their lived experiences, ensuring our services remain adaptive and inclusive.
Guided by the same principles, all employees and volunteers are vetted under safeguarding policies, involving DBS checks and Disclosure & Barring checks, particularly given the kww complex needs of our stakeholders.
Equal opportunity & championing diversity are at the core of our ethos. Our organisation is actively anti-racist, Disability Confident, and inclusive of global minority backgrounds, including Black and Asian communities.
Recent roles include:
- Child Case Worker
- Family Case Worker
- Adult Case Worker
- Victim Case Worker
- Community Case Worker / Outreach Worker
Note: For this person-centred, critical role, NFP People act as an intermediary on behalf of our valued client. Applications close 13/07/2026.
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