Value Retail PLC
CASHIER
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Job Summary
We are looking for 24h/ fix-term contract -3 Months cashier.
As a Tory Burch Sales Cashier you are a focused individual with an eye for detail. You are able to work calmly and effectively under pressure and able maintain the highest standards at all times. You will be highly trained on the POS and be focused on cashier duties for the majority of the time. Along with this extra responsibility typically comes a greater level of knowledge of the POS (in addition to basic transactions, you will also need to understand returns, discounts and promotions, etc.) and will be in a customer-facing role. You will work as part of the front of house team, sometimes with the back of house team, and other times directly with the GM s AGM.
Overview
- Be Buddy/Team Player
- Support the
- Customer Experience
- Represent
- the Brand
- Model behavior that reflects the company's core values
- Appropriately manage conflict and take ownership for your part in the team dynamic
- Demonstrate a high degree of maturity and integrity
- Identify opportunities to support the team in delivering a transformational experience
- Contribute to a positive atmosphere that is fun, professional, productive and team oriented
Responsibilities
- Operational Excellence
- Adhere to all policies and procedures with a focus on cash accuracy, loss prevention and operational excellence
- Ensure all sales and operational policies and procedures are maintained
- Ensure POS Cashwrap is clean and organized, and sufficiently prepared for trade at all times
- Have a full understanding of the communication tools (Radios/Fiori) used in the store
- Assist when necessary with operational and back of house admin activities
- Answer the telephone using proper telephone etiquette
- Represent the Brand
- Understand and communicate the Tory Burch brand philosophy and lifestyle with each other and the customer
- Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic attitude
- Contribute to maintaining all brand and operating standards to support brand consistency
- Assist In maintaining store presentation standards, taking initiative during down-times and acting with a sense of urgency during peak periods of business
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Qualifications
Core Skills
- Adaptable -- Change before you have to
- Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure
- Owns mistakes and learns from them - Balances multiple priorities
- Entrepreneurial Spirit - Own it
- Takes initiative, doesn't wait for direction = Builds for the future- -Takes personal ownership and accountability - Is resourceful in getting things done
- Collaborative = No c6|"' in Tory
- Is self-aware and open-minded - Integrates the perspectives of others = Is direct but respectful = Communicates cross functionally -- Knows when to get people involved and when to make a decision -= Takes an inclusive approach
- Client & Brand Focus Put yourself in Tory's shoes
- Passionate about the brand & the work = Creates a transformational client experience = Makes decisions in the best interest of the company and our customers Focuses on internal and external customers
- Live the Values = Being %Buddy"
- Keeps "Buddy Values" alive (kindness, humility, warmth, honesty, loyalty, compassion, integrity, passion) = It's not just what you do, but how you doit - Contributes to a positive s productive environment
- Functional Expertise = Know Your Stuff
- Has skills necessary to perform the job Keeps current on skills & practices- Puts learning into practice
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Experience
- 1-2 yrs. experience in a high volume, customer-driven retail environment
- Availability and flexibility to work days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.
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