Elior UK
Casual Duty Manager
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Elior Stadia – Bringing the Buzz to Matchdays & More
Take your place at one of Scotland’s most iconic venues — Murrayfield Stadium!
Be at the centre of high-profile events where every detail counts! This is a great opportunity to step into a Duty Manager role where you’ll lead from the front in a busy, fast-paced environment.
From large-scale conferences to VIP experiences, you’ll be trusted to take control of operations, lead teams with confidence, and deliver seamless, high-quality service. If you thrive under pressure, enjoy working with people, and love bringing events to life, this is your chance to make an impact.
What you’ll be doing…
- Leading the team on shift: Briefing, directing, and coaching FOH assistants and supervisors
- Setting the standard: Ensuring high service expectations are understood and consistently delivered
- Driving smooth service: Overseeing timing, flow, and quality across all daily operations
- Planning ahead: Creating job lists, prioritising tasks, and using labour efficiently
- Being the client’s go-to: Meeting, greeting, and supporting clients throughout their event
- Managing communications: Handling the Duty Manager phone and coordinating responses
- Owning the environment: Opening/closing the building and maintaining high standards throughout
- Keeping things stocked and ready: Monitoring equipment and stock levels to support service
- Delivering exceptional setups: Preparing suites and ensuring everything is event-ready
- Checking the detail: Signing off daily setups and addressing any gaps quickly
- Ensuring compliance: Maintaining accurate paperwork and resolving missing requirements
- Running major events: Independently delivering large conferences and leading suites
- Creating standout experiences: Delivering 5* VIP service at high-profile events
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Working Pattern
This is a casual, hourly-paid role with flexible working patterns. While hours aren’t guaranteed, full-time hours are regularly available, and we’re ideally looking for candidates with full-time availability.
Job ID: 5097
What can you bring?
- Calm under pressure: Confident working in a fast-moving, ever-changing environment
- Strong leadership: Able to guide, motivate, and get the best out of teams
- Great with people: Building trust with clients and handling expectations professionally
- Team-focused mindset: Leading by example while supporting colleagues around you
- Commercial awareness: Making smart decisions around labour and service delivery
- Confident decision-maker: Quick to act, solve problems, and keep things on track
- Proactive approach: Spotting issues early and planning ahead to avoid disruption
- Adaptable and organised: Able to prioritise and stay in control when plans change
- Performance-driven: Confidently manage team standards and address issues when needed
- Detail-oriented: Ensuring high standards are met consistently across every element of service
- Standards-focused: Always looking for ways to improve and elevate the overall experience
Brilliant Work Deserves Brilliant Perks!
At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you:
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- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - because life doesn’t run on a 9-5 schedule.
- Room to grow - career development and learning opportunities.
- One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.
Why You’ll Love Working Here
We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued.
Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you!
We Celebrate You!
At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.
Need any support or adjustments during the application process? Just let us know - we’re happy to help!
Ready to join us? Hit ‘Apply Now’ and let’s chat!
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