Hand Picked Hotels
Casual Food & Beverage Assistant
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Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats, celebrated for their architectural uniqueness and quintessentially British charm. Each property—spanning Scotland to the Channel Islands—offers stunning views whether it’s rolling countryside, expansive beaches, or lush woodlands. With unwavering attention to every detail, the team ensures guests leave with unforgettable memories, encouraging repeat visits.
Founded in 2001 by Julia Hands MBE, the brand thrives on core values: family, individuality, community, and care, reflecting both guest hospitality and employee experience.
About the Role
Located within the magnificent Stanbrook Abbey Hotel—a former Benedictine monastery converted into a one-of-a-kind luxury retreat—this role blends history, elegance, and exceptional hospitality. The property features:
- 70 individually designed bedrooms
- A fine dining restaurant
- Inspiring event spaces
- Beautifully landscaped grounds
Hand Picked Hotels knows the difference between hospitality and outstanding hospitality: warmth, care, and meticulous detail. Whether wowing guests on a romantic getaway, hosting a dream wedding, or crafting dining experiences that linger in memory, the team leaves nothing to chance.
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We’re searching for passionate, prideful individuals who want to be part of something extraordinary.
Key Responsibilities
- Preparation & Presentation: Ensure food and beverage service areas meet Hand Picked Hotels’ high standards, with flawless presentation and cleanliness.
- Menu Knowledge: Maintain a strong grasp of menu items, ingredients, allergens, and preparation methods—able to offer engaging descriptions and personalised recommendations tailored to guest preferences.
- Team Collaboration: Work enthusiastically alongside your team to meet departmental goals, embracing flexibility to cover varied roles in the hotel.
- Wine & Drink Expertise:
- Basic knowledge of wine lists and stock.
- Understanding of food/wine pairings, grape varieties, and flavour profiles.
- Guest Focus: Use emotional intelligence to anticipate guest needs, ensuring a Hand Picked experience—exceptional, personalised, and memorable.
Requirements
You’ll excel in this role if you:
- Have current hands-on experience in food/beverage service within a luxury hotel, restaurant, or high-standard hospitality setting.
- Bring enthusiasm and willingness to take on responsibility as the role evolves.
- Adopt a flexible, proactive mindset, ready to assist across the hotel as demands shift.
- Can demonstrate a commitment to Hand Picked Hotels’ DNA of warmth, detail, and anticipation, showing how you’d exceed expectations at every guest interaction—delivering impressions worth repeating.
- Are organized, calm under pressure, and thrive in a team environment.
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What We Offer
- A competitive starting rate of £13/hour, plus a share of service charge.
- Free on-site parking.
- Meals provided during shifts.
- The chance to make lasting friendships within a dynamic, diverse and inclusive team.
- The shared reward of being part of a brand known for creating unforgettable experiences.
Hand Picked Hotels is an equal opportunities employer.
Essential
Candidates must be eligible to live and work in the UK.
P.S. Here, work isn’t just about fulfilling a role—it’s about being inspired, having fun, and contributing to magic.
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