Manchester United
Casual Girls Academy Wellbeing Officer (Foundation and YDP Phases)
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Casual Girls Academy Wellbeing Officer (Foundation and YDP Phases)
Casual Girls Academy/ETC Wellbeing Lead
Location: Old Trafford Stadium
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate performance standards through collaboration and continuous growth, creating a space where everyone can contribute their best toward our common goals.
We work together in our iconic Manchester United offices, fostering connection and innovation as we chart a course for what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and thrive in a high-performance environment.
The Purpose
The main responsibility is to work within the multi-disciplinary Wellbeing, Medical, Physical Performance team, providing support services to girls at Manchester United’s Girls Academy (U11s to U15s). You will help deliver psychological welfare support to ensure players thrive within the club environment.
Principal Accountabilities
Generic
- Ensure all activities are conducted safely, fairly, effectively, and efficiently.
- Take responsibility for safeguarding the welfare of children and adults at risk.
Specific
- Deliver tailored wellbeing programmes for players, staff, and stakeholders in alignment with club values.
- Identify and support individuals at risk, providing early intervention and referrals to specialist services.
- Ensure all wellbeing activities comply with safeguarding policies, GDPR, and club guidelines.
- Build partnerships with internal departments and external agencies to deliver holistic support services.
- Monitor wellbeing outcomes through data and feedback, driving continuous improvement.
- Support life skills, education, and post-football transition planning for current and former players.
- Provide on-site wellbeing support during training, managing any incidents professionally and sensitively.
- Lead wellbeing awareness initiatives to foster a supportive club environment.
- Collect relevant data, information, and evidence of good practice to meet funding conditions.
- Uphold and promote the Foundation’s Safeguarding policy, working closely with Manchester United’s Safeguarding team and partner leads.
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Key Contacts & Relationships
External
- Parents and Players
- FA
Internal
- Safeguarding Lead
- Technical Director
- Head of Girls Football Development
- Head Coaches
Build sustainable relationships with all key contacts relevant to your role.
Knowledge, Experience & Skills
Generic
- A genuine desire to make a positive difference to young people.
- Hard-working, enthusiastic, and reliable.
- Strong people communication skills: confident, rapport-building, empathetic, emotionally intelligent, and approachable.
Experience
- Experience in working and supporting young people in a wellbeing/psychological capacity.
- Experience in a supportive role with young people.
Knowledge
- Understanding of child development.
- Knowledge of child protection issues and safeguarding best practices/legislation.
Skills
- Exceptional organisational and communication skills (written, verbal, and listening).
- Ability to build trusting relationships with children, young people, and parents.
- Empathy and emotional awareness.
- Strong ability to enthuse and communicate effectively with diverse age groups and backgrounds.
- Self-driven with energy and enthusiasm to contribute to the team.
- Excellent organisational skills.
Qualifications
Essential
- Relevant qualification in psychology, counselling, mental health, social work, youth work, or a related field.
- Experience working with:
- Young people and/or vulnerable adults in wellbeing, education, or support settings.
- Exceptional interpersonal and communication skills, including the ability to establish trusted relationships across age groups and backgrounds.
- Ability to manage confidential data, write reports, and monitor outcomes.
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Desirable
- FA Safeguarding Children certificate.
- Any additional relevant qualifications/certifications.
- Training in:
- Mental Health First Aid.
- Trauma-informed practice (to enhance crisis response skills).
- Knowledge of elite/academy sporting environments and the pressures of high-performance settings.
- Experience working in multi-disciplinary teams (e.g., collaboration with coaches, physiotherapists, and performance staff).
Our Commitment to You
At Manchester United, we recognise that a diverse and inclusive environment strengthens our ability to succeed. We are committed to building a team where everyone:
- Feels welcomed, valued, and empowered to contribute.
- Benefits from diversity, equity, and inclusion driving our recruitment strategy.
We welcome applicants from all backgrounds.
Ready to Join Us?
If this role resonates with you, please submit your application by Wednesday, 15th July 2026.
Safeguarding Compliance
Manchester United is committed to child and vulnerable adult safeguarding. All candidates will be required to:
- Undergo a Disclosure and Barring Service (DBS) check.
- Provide reference checks.
Accessibility Accommodations
If you require adjustments during the recruitment process to perform at your best, please contact us—I’ll be happy to discuss them.
UK Work Permission
It is unlawful to employ someone in the UK without permission to live and work in the country. You should be aware of relevant immigration laws before applying.
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