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Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals looking to join our legendary team.
This is a hybrid role, involving duties of both Doorman and Porter.
Position Scope
You will be the first point of contact for our guests and responsible for providing a warm & friendly welcome. You will assist guests with services including luggage assistance for arriving and departing guests, rooming guests on arrival, parking guest cars, driving resort vehicles, answering guest questions and resolving any guest problems in a friendly and obliging manner.
- Take requests for Shuttles (transportation for guests within the resort) and action them.
- Advise guests on the local area (tourism or business locations, sights or events).
- Greet and welcome guests and direct them to Reception where you are to introduce the guest by name to the Receptionist.
- Assist both arriving and departing guests with baggage handling.
- Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
- Ensure the delivery of guests’ luggage/personal items to the appropriate rooms in an efficient and professional manner.
- Valet Park guests' vehicles.
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Candidate Specification
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- Eligibility to work in the UK
- Previous experience in a hotel environment is desired.
- Requires good communication skills, both verbal and written.
- Driving License is essential.
Benefits
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
- Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.
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