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Sales Assistant – Flannels
Company Description Flannels are where luxury lives. Home to over 200 of the world’s most coveted designer and contemporary brands, we set the standard for premium fashion across the UK, both in-store and online. Every detail matters here—from the way a customer is welcomed to how a collection is curated. If you love fashion and believe in doing things properly, you’ll feel right at home.
The Role
Sales Assistant
This isn’t your average shop-floor job. As a Sales Assistant at Flannels, you’re the face of luxury retail—first impression, trusted stylist, the reason customers keep coming back. You’ll create moments that feel personal, polished, and effortlessly premium from floor opening.
What’s In It For You
- Competitive pay that reflects your contribution
- Staff discount across the full Frasers Group family of brands
- Real career progression, as we grow fast—or so can you
- A premium store environment designed to inspire both staff and customers
- Training and development to sharpen your skills and advance your career
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Job Description
What You’ll Do
- Welcome every customer as if they’re entering something truly special (because they are)
- Ask insightful questions, listen attentively, and style with intention
- Stay current on collections, brands, and trends to deliver precise recommendations
- Bring promotions, loyalty programs, and experiential details to life
- Process transactions with flawless accuracy and confidence
- Maintain the shop floor at uncompromising standards of presentation
- Ensure the store is fully trade-ready each morning through replenishment and preparation
- Seamlessly identify opportunities for add-on sales and better alternatives
- Deliver consistent, thoughtful service that embodies the Flannels standard
- Adhere to policies and procedures that uphold our quality
Qualifications
What You’ll Bring
- Energy, confidence, and determination to deliver your best every day
- Strong interpersonal and communication skills—easy to connect with and inspire others
- A passion for exceptional customer service rooted in genuine professionalism
- A collaborative mindset, where team has always come first
- Reliability and flexibility, ready to embrace change when needed
- A real interest in designer and contemporary fashion
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Additional Information
How We Work
Our values steer every shift, every conversation, and every decision:
- Think Without Limits: Move swiftly, act boldly, and carry the team forward with you
- Own It and Back Yourself: Take accountability, master fundamentals, and deliver outstanding results
- Be Relevant: Stay connected to our people, partners, and commitments
Important note: Interest in this role is high and selections are competitive. We close to applications once the right person is found—apply early to avoid missing out.
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