Autograph Collection
Casual Waiter - Booking Office 1869
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Casual Waiter - Booking Office 1869
Waiter/Waitress – Casual Position
Job Number 26080696
Category: Food and Beverage & Culinary
Location: Euston Road, London, United Kingdom (NW1 2AR)
Schedule: Full Time
About The Role
As a Casual Waiter/Waitress at The Hansom, you will deliver exceptional table service by following these key principles:
- Developing high-quality food and beverage service.
- Creating a warm and unforgettable experience for guests.
- Maintaining brand standards with grace and consistency.
- Applying strong service skills in a fast-paced environment.
This role suits hospitality professionals who love high standards, work well as part of a team, and are committed to delivering outstanding service to guests.
Responsibilities
- Deliver efficient, friendly, and consistent table service across all shifts.
- Serve food and beverages to the highest standards in terms of quality, presentation, and service.
- Adhere to all health, safety, and licensing regulations.
- Support stock control by minimising waste and reporting inventory shortages.
- Upsell products through strong product knowledge and engaging guest interactions.
- Participate in promotional activities and seasonal menus.
- Ensure menus and recommendations are accurately communicated to guests.
- Maintain tables and service areas in a clean, organised, and ready-for-service state.
- Accurate order taking, billing, and transaction handling for smooth service.
- Provide warm, attentive, and engaging hospitality, supplemented with detailed menu knowledge.
- Collaborate with the restaurant and hotel teams to uphold professionalism and a positive work culture.
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Key Benefits
This role includes a competitive salary and investment in your training and development, along with access to exclusive perks and discounts:
- Pension scheme participation for long-term financial security.
- Life Assurance coverage for added peace of mind.
- Complimentary gym and spa access at work.
- Free meals while on shift.
- Availability of a dry-cleaning service.
- Complimentary BenefitHub membership, offering unlimited deals from various retail partners.
- 20% discount at any St Pancras outlet.
- Marriott Discount Card, allowing benefits across hotel stays, room upgrades, gifts, and food & beverage worldwide.
- Cycle to work scheme for sustainable travel options.
- Employee Assistance Programme for personal and professional support.
- Opportunities to participate in a Comprehensive Training and Development Programme.
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Requirements
The ideal candidate will have:
-Experience in a high-end environment, such as a 5-star or luxury hotel.
Why Join Our Team?
At part of The Autograph Collection, a trending four-star and five-star hotel brand, you will be contributing to an growing hospitality family known for unique, stylish destinations. Our target guest—The Individualist—seeks exceptional travel experiences that shape their story. You will benefit from:
A global brand at the forefront of luxury hospitality. Unmatched opportunities to sharpen your skills and unlock your potential. A supportive, ambitious team dedicated to excellence.
If you thrive in fast-paced environments and breathe hospitality, The Hansom wants to hear from you. Join as part of the next generation of luxury hospitality leaders.
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