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Casualty Claims Adjuster
Senior Claims Handler (Casualty) - Glasgow
Are you a Claims Handler with knowledge or experience in handling Casualty Claims and passionate about working with the largest property and casualty insurer in the world, operating in 54 countries? We offer an excellent employee benefits package.
Are you ready to make a difference to customers within a global and creative organisation? If so, we’d love to hear from you!
About the Role
We are recruiting for a Claims Handler, ideally with Casualty experience, to help grow and develop within our Claims department in Glasgow. This role provides excellent training, allowing you to successfully handle a portfolio of up to 350 casualty claims, including Employer’s Liability, Product Liability products, and a small proportion of motor claims. After training, you will manage claims up to a value of £25,000.
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The role involves:
- Dealing with policyholders
- Working with brokers
- Attending review meetings
Key Responsibilities
-
Assess claims accurately
- Evaluate claims up to £25,000, including complex cases
- Consider all relevant factors such as special investigation and recovery
-
Customer dissatisfaction & complaints
- Identify and handle customer expressions of dissatisfaction effectively
- Raise issues to an appropriate level of management if necessary
-
Negotiate claims
- Proactively seek settlements to resolve claims successfully
- Maintain high standards of customer care
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- Collaborate with key partners
- Engage with internal partners and clients for fair claims investigations
- Adhere to account requirements and participate in audits when required
About Chubb
Chubb is a world leader in insurance across 54 countries, offering:
- Commercial and personal property/casualty insurance
- Personal accident and supplemental health insurance
- Reinsurance and life insurance
Regarded for:
- Wide product and service range
- Global distribution
- Financial strength and underwriting excellence
- Superior claims handling expertise
- Regional local operations worldwide
Apply if you thrive in a dynamic, customer-focused environment and want to contribute to claims handling excellence!
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