Mitie Cleaning & Hygiene Services
Catering Assistant
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Better places, thriving communities.
At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.
Contract: Permanent
Type of Employment: Part Time
Rate of Pay: £12.71 per hour
Shift pattern: including evenings and weekends
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ
Successful candidates will primarily be based at Russell's Hall Hospital; however, flexibility is required as you may be asked to work at Guest Hospital and Corbett Hospital to support operational requirements.
Responsibilities
- Prepare and maintain retail outlets, restaurant areas, Starbucks counters and ward kitchens.
- Assist with meal ordering using electronic tablets and support patients with menu selections.
- Serve meals, drinks and refreshments while maintaining excellent customer care standards.
- Replenish stock, merchandise products and maintain attractive displays.
- Operate tills, process payments and follow cash-handling procedures.
- Clean equipment, utensils and working areas to meet hygiene and infection prevention standards.
- Work flexibly across multiple departments following full training.
- Follow all health & safety, food safety and company procedures.
- Communicate effectively with patients, visitors, colleagues and management teams.
- Support the delivery of high-quality hospitality across all outlets.
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What We're Looking For
- GCSE English and Mathematics (or equivalent) are essential.
- Previous experience in hospitality, retail, coffee shops, restaurants or similar customer-facing environments is desirable.
- Comfortable using tablets and digital systems.
- Able to work in chilled preparation and storage areas.
- Strong communication and interpersonal skills.
- Reliable, organised and adaptable.
- Positive attitude and willingness to learn new skills.
- Ability to work independently and as part of a team.
Training and Development
Successful applicants will receive training and support to work across:
- Patient Meal Services
- Retail Services
- Restaurant Services
- Starbucks
- Hospitality Services
This variety provides excellent opportunities to gain experience in multiple areas and develop a rewarding career within Mitie.
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
- Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through our Salary Finance scheme.
- Access to our flexible benefits platform, Choices, where you can customize benefits like dental insurance, dining cards, coffee clubs, technology products, and more!
- Access to high street discounts through our MiDeals platform.
- Cycle-to-work scheme.
- Life cover is the greater of your equivalent annual salary or a minimum of £10,000.
- Save-as-you-earn scheme and Mitie Matching Share Plan (you could be awarded free shares in Mitie).
- Mitie Stars recognition program with cash prizes up for grabs each month and a top prize of £10,000 at the end of the year.
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About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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