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Catering Manager
Lead an Exceptional Catering Operation
We're looking for an experienced Catering Manager who is passionate about delivering exceptional food and outstanding customer service. This is a fantastic opportunity for an ambitious catering professional to lead a successful operation, ensuring consistently high standards while creating an enjoyable dining experience for every customer.
As Catering Manager, you'll be responsible for the day-to-day management of the catering operation, leading your team to deliver outstanding food, excellent service, strong financial performance and full compliance with company and legislative standards.
What We Offer
We believe in recognising and rewarding our people. That's why we provide a comprehensive benefits package including:
- Free meals whilst on duty
- Free onsite parking
- Contributory pension scheme
- Excellent Career Pathways and MyLearning development programmes
- Quick access to a Digital GP for you and your immediate family, plus wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your weekly shop with discounts at Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Cash rewards every time you spend with participating brands
- Free wellbeing, mindfulness and exercise classes
- Access to a wide range of discounts and offers for you, your friends and family
About the Role
As Catering Manager, you'll organise and supervise the catering operation in line with Compass Group UK & Ireland standards, client expectations and statutory regulations. You'll take responsibility for delivering a first-class food service while ensuring the efficient use of resources, managing budgets and developing a motivated, engaged team.
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Key Responsibilities
- Lead, motivate and develop your catering team to deliver exceptional food and customer service.
- Manage the day-to-day operation of the catering service, ensuring all contractual and company standards are achieved.
- Oversee food preparation, cooking, presentation and service to agreed specifications.
- Ensure excellent food safety, health & safety and hygiene standards are maintained at all times.
- Build and maintain strong relationships with clients and customers.
- Review customer satisfaction results and implement continuous improvement plans.
- Manage labour, food costs and operating budgets to achieve financial targets.
- Monitor stock levels, purchasing and wastage to maximise efficiency.
- Deliver high-quality hospitality services where required.
- Identify opportunities to enhance the catering offer and improve customer experience.
- Ensure all compliance documentation and audits are completed accurately and on time.
- Promote a positive team culture through coaching, training and regular performance reviews.
- Act as a positive ambassador for Compass Group UK & Ireland.
Who We're Looking For
You'll be a confident leader with a genuine passion for food, service and people.
You'll Have
- Previous Catering Manager experience within contract catering, education, healthcare, B&I or a similar environment.
- Strong people management and leadership skills.
- Excellent knowledge of food safety, health & safety and compliance requirements.
- Experience managing budgets, food costs and labour.
- A passion for delivering excellent customer service.
- Strong client relationship and stakeholder management skills.
- Experience delivering hospitality services is desirable.
- Excellent organisational and communication skills.
- A hands-on management style with the ability to motivate and develop teams.
- A proactive approach with a focus on innovation and continuous improvement.
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Why Join Us?
Join one of the UK's leading contract catering businesses and become part of a team that values great food, outstanding service and exceptional people. You'll have the opportunity to make a real impact, develop your career through industry-leading training programmes, and work in a supportive environment where your ideas and leadership can truly make a difference.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/2307/99130001/52808463/R/SU #Lodestone House
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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