Delaware North
Catering Services Director, London Stadium
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The opportunity
Delaware North UK is hiring a full-time Catering Services Director to join our team at London Stadium in Stratford, London. As Catering Services Director, you will be managing the food and beverage operation across multiple disciplines, including meetings and events and tours. You will be providing a cost effective and quality service to all guests, creating excellent experiences. If you are the Services Director we are looking for, ready to kick off your career move in this buzzing environment, join our collaborative team. Apply today.
Pay
The expected pay for this role is Competitive
What We Offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major sporting events and concerts, including West Ham United football club, UK Athletics Meet, upcoming global stars taking the stage, as well as a range of exciting meetings and events still to come in 2026 and 2027
Help us delight the world by applying today.
What will you do?
- Lead and inspire the catering operation across event days, non-event days, meetings and events, and tours, driving exceptional guest experiences, operational excellence, and strong external partnerships
- Oversee food and beverage operations to a high standard, ensuring efficient stock management and purchasing to meet financial targets and margins
- Support Heads of Department and team members through recruitment, training, and performance management
- Drive performance through managing budgets, labour costs, quality standards, KPI action plans, and sales opportunities across operations, including tours, meetings, and events
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, adhering to legislations and maintaining Delaware North’s policies and standards of excellence
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More About You
- Further education qualification in Catering, or relevant Business degree
- Experience in high volume and quality food operations, with a strong understanding of catering facilities
- Experience managing meetings and events sales or tours programmes
- 2+ years’ experience managing three or more senior managers is beneficial
- 3+ years’ financial accountability for a large single site or several smaller sites is beneficial
Physical Requirements
Availability to work evenings and weekends
Who We Are
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
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There have been many exceptional music events taking stage at London Stadium, with this year being no different. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
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