BaxterStorey
Catering Supervisor
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General Assistant - TJX Europe Processing Centre
About the Company
Want to work for a company that thrives on Togetherness, Nurture, Pride and Planet? At TJX, we produce fresh food and meals using locally sourced ingredients, nourish our community with premium produce, employ local talent, and foster apprenticeships in catering and hospitality.
TJX lives by its Values, set by its people and designed for better working lives and stronger company performance:
- Togetherness – "Be a tractor, not a trailer."
- Nurture – "You grow, I grow, we grow."
- Pride – "We can and we will"
- Planet – "We’re part of a bigger picture"
Job Description
📍 Location: TJX Europe Processing Centre (Old Sarum Road, Bath, BA1 3TX) 🕒 Hours: Full-time (35 hours/week) 💰 Salary: £13.25 per hour
Responsibilities:
Staff Training & Coaching
- Oversee the initiation and onboarding of General Assistants in shifts.
- Ensure all team members are properly trained and competent, using on-the-job training, task books, and formal training programmes.
- Deliver performance-based coaching across a range of operational tasks:
- Till training & cash handling
- Cleaning and hygiene protocols
- Portion control & food prep standards
- Dietary need management
- Menu knowledge & service standards
Staff & Team Management
- Conduct one-to-one (121) conversations to support performance and sound professional debates with managers.
- Provide/seek updates, clarifications, and task progress reviews for managers.
- Assist in placement & rostering confirmation, ensuring alignment with operational needs.
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Operational & Service Leadership
- Supervision of daily operations, including serveries, catering kitchens, and retail/coffee shop outlets.
- Ensure compliance with Somerset Larder Food Safety & Quality Management System (and all relevant legal standards).
- Support efficient service planning, including cost constraints, safety, or cross-contamination/allergen controls.
Full Service Delivery
- Oversee timely, high-quality food delivery per agreed standards.
- Support typical procedural improvements, training, or tasks requested by management.
H&S & Compliance
- Maintain strict safety standards under H&S legislation, plus company-specific key performance indicators.
- Contribute towards Zero Harm Culture principles through dedication to a safe workplace.
Operational Support
- Coordinate material orders (including raw ingredients, packaging, cleaning supplies).
- Contribute to internal food safety & quality audits.
Qualifications & Standards
↳ Food Hygiene (Basic Level 2 Safety Standards, SAFECOOK Level 2) required within 30 days of starting work. ↳ Allergen Training & Safe Working Practice (desirable) ↳ CROSS (COSHH Essentials – Control of Substances Hazardous to Health) training (desirable) ↳ Food Safety (Level 3) Accreditation (achieved within 12 months, desirable)
What’s On Offer: Employee Benefits Menu
At TJX, our people are what keeps us moving – and to walk the walk, here’s a basket full of benefits designed to nourish both your career and well-being:
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Time Off & Flexibility
- 28 days annual leave (including bank holidays)
Retirement & Wellbeing
- 5% employee + 5% employer pension contributions – bringing next-level financial security to your future.
Workplace Support
- Life assurance and 24/7 Employee Assistance Programme (EAP), offering wisdom on health, finances, and legal guidance.
- Occupational health access via Health Partners for personalised support.
Fitness & Mobility
- Cycle Scheme – free support for getting to and from work in a sustainable way.
Family & Community
- Comprehensive family leave benefits to support transcriptional periods.
- Option to volunteer for skeleton staffing during festive shutdowns (yes, they close Christmas, New Year’s Eve, and Easter!).
Culinary Growth & Apprenticeships
- Training & development programmes + apprenticeship paths to elevate your career and skills.
Team Recognition & Reward
- Monthly “Toast to You” recognition – celebrated by peers for outstanding contributions.
- Annual Team Awards – an elite gathering annually to honour great work.
- Long Service Awards – special recognition every 5 and 10 years of service.
Divine On-Site Perks
- Free meals and drinks during shifts – because you deserve daily nourishment!
Impact Early
- Refer-a-Friend Scheme – invite peers to join TJX and add yourself to the bonus pot.
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