Citi
CCB Digital, Technology & Communications Senior Relationship Manager - Director
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
CCB Digital, Technology & Communications Senior Relationship Manager - Director
Senior Relationship Manager – Digital, Technology and Communication
Citi Commercial Bank UK
Citi Commercial Bank UK’s Digital, Technology and Communication team collaborates with UK-headquartered Emerging High Growth and Mid-Market companies with a global presence. This strategic and career-defining role focuses on delivering exceptional client value within the Technology and FinTech sectors, commanding substantial revenue generation and client engagement.
About the Role
The Senior Relationship Manager is a strategic banker who:
- Closely follows digital transformation trends and emerging Technology/FinTech sector developments.
- Translates innovations into client-focused dialogue while deepening understanding of the competitive landscape.
- Expertly assesses financial performance, capital structuring, and debt markets to navigate client complex needs.
This role entails owning wallets globally, leading complex deals, driving credit committees, and delivering a competitive edge through NBS positioning. The ideal candidate excels in multi-product, multi-national client relationships, Revenue Growth responsibility, and outstanding financial performance.
Key Responsibilities:
- Develop and manage high-value client relationships, including-originating new-to-bank businesses.
- Be the expert voice for clients, providing holistic treasury and business strategy solutions.
- Represent Citi as a leader in digital marketplace innovation and thought partnership.
- Ensures Citi’s institutional process and credit governance compliance in all engagements.
Key Responsibilities
Client Portfolio & New Business Development
- Self-originate multi-product/multi-country clients for CCB UK and manage relationships proactively.
- Actively engage existing clients, anticipating needs, risks, and challenges.
- Identify and secure high-value potential clients aligned with Citi’s value proposition.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Deal Execution
- Structure complex deals requiring collaboration across product-led teams.
- Align finance solutions with client’s long-term risk and reward trade-offs.
Credit & Compliance
- Oversee full-credit process from client-level decisioning to implementation.
- Consistently apply Citi policies, risk frameworks, and institutional processes.
Financial & Operational Accountability
- Responsible for reporting, planning, and revenue projections at the client level.
- Ensure global ROI through transaction capture and enhanced client loyalty.
Leadership & Development
- Mentor Analysts, Associates, and Junior Bankers within the team.
- Drive execution excellence while promoting innovation in digital banking.
Reputation & Compliance (& “Be the Best” Ethics)
- Fashion sound risk analysis balanced with Citi’s return thresholds and client trust.
- Unquestioned adherence to Compliance, Risk, and AML policies.
- Certified Role under Individual Accountability Regime (FCA/PRA-Aligned).
- Assessment includes integrity, financial soundness, competence, and ethical conduct.
- Background checks, references, and annual declarations post-hire.
Qualifications & Requirements
Essential Experience:
- Ten + years of experience in Commercial/Corporate Banking.
- Demonstrated expertise in credit risk and structured deal formation.
- Specialisation in high-growth sectors, particularly Technology/FinTech.
- Experience in all stages of credit decisioning (underwriting, approval, scouting).
- Advanced grasp of capital markets and debt financing mechanisms.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Leadership & Presentation:
- Strong communication, negotiation, and relationship management skills.
- Ability to lead multi-functional teams for superior client experience.
- Demonstrated ability to work under pressure, prioritize effectively, and mitigate risks.
Technology Savvy & Digital Drive:
- Thirst to adopt digital innovation and align with client digital transformation needs.
- Capable of leveraging data insights to adjust strategies dynamically.
Education:
- Bachelor’s degree or equivalent required.
- Advanced analytics (i.e. Master’s/MBA) strongly preferred for quantification candidates.
Job Family & Employment
📌 Job Family Group: Commercial and Business Sales 📌 Job Family: Relationship Management 📌 Hours: Full Time
Application Notes
- Equal Opportunity Employer: Citi ensures consideration for all qualified candidates regardless of protected characteristics (References: EEOC, Citi’s EEO Policy).
- Accessibility/EAD: Candidates with disabilities are encouraged to request reasonable accommodations to participate in the application process.
- Essential intending applicants should be fully aware of: This Certified Role means you must meet FCA/PRA requirements for fitness & propriety via comprehensive Vetting (given in the description details).
Citi Hills Building, London EC2A 8NE, UK (or wherever similar places outlined in localised websites) – [Exact address localization should be pulled from location values in official job postings].
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location