Citi
CCB Digital, Technology & Communications Senior Relationship Manager - Director
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
CCB Digital, Technology & Communications Senior Relationship Manager - Director
Senior Relationship Manager at Citi Commercial Bank UK (Digital, Technology & Communication)
About the Role
Citi Commercial Bank UK’s Digital, Technology and Communication team serves UK-headquartered Emerging High Growth and Mid-Market companies with a global footprint.
The Senior Relationship Manager is a strategic professional tasked with:
- Keeping abreast of the latest Technology and FinTech sector trends and applying them to refine client engagements.
- Building a deep understanding of the competitive landscape, financial performance, and debt capitalisation needs of clients.
- Leading the credit underwriting process and advocating for Citi when securing lead capital markets roles.
- Applying expert negotiation, collaboration, and client advisory skills to drive wallet share and return outcomes.
- Leveraging a holistic grasp of Citi’s product suite to securely capture business while positioning against competitors.
This position requires a highly experienced banker with a strong emphasis on new business development, reporting, mentorship, and cross-functional collaboration.
Responsibilities
-
Client Acquisition & Management
- Self-originate new, multi-brand, cross-country clients for CCB UK, nurturing and evolving these relationships long-term.
- Deepen existing client connections through proactive outreach, anticipating needs, and mitigating risks.
- Drive product diversification and geographic expansion in client engagements to realise added revenue.
-
Competitive Strategic & Executive Leadership
- Leverage industry trend analysis to position Citi as a market leader in client advisory and treasury solutions.
- Partner with product specialists and subject-matter experts to develop innovative, tailored client solutions.
- Smith and close complex deals while aligning them to risk-reward strategy, demonstrating proven deal execution experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Credit & Compliance Governance
- Oversee the credit life-cycle, ensuring full adherence to Citi’s policies and risk controls.
- Collaborate with risk and credit committees, striving for transparent risk discussions and alignment.
- Ensure compliance across all client transactions, both regulatory and internal policy lines.
-
Client Success & Financial Optimisation
- “Be the Best” by understanding the strategic financial agenda of clients, including treasury, FX, and capital markets.
- Take ownership of client-level budgeting, planning, and revenue outcomes.
-
Internal Mentorship & Execution Support
- Guide Analysts, Associates, and Junior Bankers in client engagements and deal processes.
- Elevate visibility via team accountability and client-facing thought leadership.
Requirements
Experience & Knowledge
- Proven senior-level commercial/corporate banking expertise, with 10+ years of success in client servicing or relationship management.
- Deep expertise in credit underwriting, including forecasting and internal/Government-backed product evaluation.
- Hands-on ability to fast-adapt and evaluate new product expansion or counterparty creditworthiness.
- Proven track record in negotiating and structuring deals that secure win-win outcomes.
- Exceptional understanding of Citi’s capital markets, lending, and FX solutions.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills
- Research + Strategy
- Track evolving industry and competitor trends, translating insights into client strategy and Citi positioning.
- Relationship & Execution
- Operate with high cross-functional energy, charm, and decisiveness.
- Balance risk/risk reward in deals, tempered by regulatory and stakeholder pressure.
- Compliance & Ethics
- Champion compliance, applying judgement, and escalating risks clearly.
- Equipped to meet FCA/PRA guidelines (accounts subject to UK IAR Certification).
Technical Proficiencies
- Digital acumen to anticipate client behavioural shifts andарь blockchain/FinTech applications.
- Technical comfort in dynamic reporting systems—leveraging advanced analytics or AI insights to proactively adjust client focus areas.
Meet-And-Surpass Targets
- Business Outcome-Driven: Priorities repeatable revenue growth and business strategy execution.
Education
- Bachelor’s degree (any field); Master’s degree a strong plus in Finance, Risk Management, or Economics.
Certification Regime Note
This role is a certified function under UK law. Successful candidates undergo FCA/PRA compliance checks, including:
- Financial solvency.
- Polarity assessment (disruptive conduct history).
- Criminal screening and credit reports.
- Annual fitness-and-propriety renewals.
Citi is committed to maintaining an inclusive workplace, subject to regulatory and best-practice hiring and selection policies.
Job Family | Commercial & Business Sales
Classification | Relationship Management
Employment Type | Full-Time
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location