Remotewatch Monitoring LTD
CCTV Control room operator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Pay: £14.06 per hour
Job Description: RemoteWatch Monitoring is an NSI Gold accredited ARC (Alarm Receiving Centre) based in Heckmondwike, West Yorkshire.
Job description: As part of our Control Rooms Operations team, you will be handling Security and Fire alarm activations for both residential and commercial customers; in a calm, professional and timely manner. The role will involve escalating incidents and making outbound calls to customers, engineers, and the emergency services. Applicants will need to be computer literate, have excellent communication skills, and remain confident and calm under pressure.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
No previous experience is required as full training will be provided.
The role:
- Monitoring of detector-activated CCTV.
- Monitoring of intruder, fire, personal attack, and lone worker alarm signals.
- Following SOPs to dispatch the appropriate response.
- Liaising with third parties such as site owners, emergency services, security firms & other official bodies.
- Receiving incoming calls.
- Message handling service.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Skills required:
- Passion for customer service.
- Able to communicate in a clear and concise manner over the phone.
- Effective verbal and written communication skills.
- Accuracy and attention to detail.
- Listening skills.
Hours are 17:00 to 22:00 Monday-Friday.
Job Types: Part-time, Permanent
Work Location: In person, Heckmondwike, WF16 0PN
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills