Croydon Council
CCTV intelligence officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
CCTV Intelligence Officer – Job Description
Salary & Contract
- Salary range: Grade 6 – £35,520 - £36,585 p.a. plus fantastic benefits
- Contract: Permanent
- Hours: 36 hours per week
- Location: Croydon
About the Role
You will work as part of a 24/7 shift rota in the CCTV Control Room, performing the following key responsibilities:
-
CCTV & Crime Prevention
- Monitor screens to prevent and detect crime
- Provide proactive on-street surveillance to combat crime, disorder, and anti-social behaviour
- Task frontline officers and out-of-hours services via communication systems
- Record all calls and taskings on CRM (Customer Relationship Management system)
-
Police & Emergency Liaison
- Support the police via police radio communication
- Respond to out-of-hours emergency calls on behalf of the Council
- Issue statement copies and CCTV footage for court cases
- Act as a Disclosure Officer, reviewing digital evidence
-
Customer & Radio Support
- Assist council staff and businesses through radio systems
- Deliver exceptional customer service and manage sensitive situations
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Critical Skills Required: ✔ Strong communication and problem-solving abilities ✔ Ability to handle sensitive, high-pressure calls
Shift Pattern
The team operates a rolling 365-day roster, covering: 🕒 Early shifts 🕒 Late shifts 🌙 Night shifts 📅 Weekends & bank holidays
Previous applicants need not apply.
[View the full role details (link included in original text – adjust as necessary)]{.underline}
About Croydon Council
Our Priorities
Croydon Council balances financial sustainability with high-quality services, guided by these key goals:
-
Financial Responsibility:
- Ensuring long-term financial stability
- Sustainable budgeting for community needs
-
Community Engagement:
- Listening to and respecting Croydon’s diverse communities and businesses
- Strengthening partnerships with local organisations, charities, and faith groups
-
Collaboration & Governance:
- Promoting best practice in local governance
- Embedding strong safeguarding practices
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Workforce Development:
- Fostering a diverse, inclusive workforce
- Delivering services that reflect community values
Key Business Outcomes
🏙️ A dynamic place for business, learning, and opportunity 🌱 Ensuring children and young people thrive 🛡️ A cleaner, safer, and healthier borough 🏥 Supporting independent, active lifestyles for all residents
Croydon is embracing new ways of working to enhance efficiency and service delivery.
Equal Opportunities & Inclusivity
Croydon Council is an inclusive employer that values diversity. We: ✅ Support flexible working arrangements, including hybrid models ✅ Are committed to safeguarding vulnerable adults and children ✅ Participate in the Disability Confident Scheme, guaranteeing interviews for disabled applicants meeting criteria ✅ Require a DBS check for successful candidates
Successful appointment is subject to safety checks and compliance.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location