Your role will demand strategic guidance and hands-on leadership to maintain our rigorous quality standards. Key responsibilities include:

• Lead and oversee the end-to-end CDD onboarding process, ensuring all files align with KYC/AML regulatory requirements—guaranteeing timeliness, accuracy, and consistency.
• Act as the primary liaison for senior stakeholders, partners, and government efforts, communicating with clarity and confidence on risks and challenges.
• Mentor and develop a large team, driving performance through structured feedback, coaching, and support to fuel capability growth.
• Maintain governance over our CDD frameworks, procedures, and risk processes, ensuring alignment with regulatory standards across all engagements.
• Take ownership of complex or high-risk cases, including PEPs, sanctioned entities, adverse media flags, and intricate ownership structures, ensuring risk-conscious decision-making.
• Upskill and train junior colleagues, fostering team-wide expertise through industry knowledge and tailored development.

Are You Right for the Role?

You’ll bring a combination of leadership, technical know-how, and hands-on experience, but we recognise everyone evolves. Join us if you have:

Essential Criteria

• Proven experience leading CDD/KYC onboarding teams (professional services/fintech preferred), managing at scale in high-volume environments.
• A track record of developing high-performing teams, navigating priorities under pressure, and prioritising quality over speed.
• Strong analytical and risk assessment skills, to navigate multijurisdictional entities and complex ownership structures.

Desirable (But Not Essential)

• Experience in building and embedding new CDD platforms, case management systems, or operating frameworks.
• An advanced understanding of:
  • Global regulatory frameworks (KYC/AML) including sanctions, PEP, and adverse media screening.
  • High-volume corporate onboarding, including complexities in ownership, multi-jurisdictional risks, and escalation processes.
• Relevant professional qualifications (e.g., ICA, CAMS, CISI) though we value experience above academia.

Why Join Grant Thornton?

We don’t just deliver results—we build people. Here’s what real fulfilment looks like with us.

An inclusive culture, where difference is celebrated.

We value start-up ingenuity and blue-chip influence. Our leadership doesn’t just hire for skills—they hire for culture, humanity, and commitment to what really matters.

• We bridge generations of thought leaders, not just managers—your perspectives are actively sought.
• To thrive with us, your whole self must be working.

Franchise freedom at Goodlaws Level companies.

• Unrestricted hybrid/remote flexibility
• Flexible leave policies: NSL, family days, and life-stage support
• For more details on our reward, benefits and leave structures, visit our Reward and Benefits webpage.

Beyond the desk: meaning in your work.

Our values—purpose, curiosity, and candour—are more than mission statements. Leverage your skills to:

• Engage in meaningful secondments and charity efforts
• Support start-ups and international development projects
• Champion ethics and integrity in every business decision

We’re proud to stand with teams who care more than just for their careers.

Ready to Do The Right Thing? Apply and join us on this journey. Candidates offering diverse experiences, especially new market entrants, are always invited.

Grant Thornton is an Alternative ECM Partner.