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The Vacancy
We’re looking for a Central Sales Executive. You will be a positive, outgoing, and motivated brand representative, providing helpful expert-led guidance and customer service.
As the first point of contact for customers, brokers, and our sales team, you will handle queries ranging from potential customers enquiring about spaces to general questions about the company and our properties.
Your main responsibility will be converting enquiries to viewings, with the goal of businesses ultimately taking space with us, and you will become an expert in our product, locations, buildings, and the wider ‘flex’ commercial property marketing. You will also manage an individual pipeline of inbound and outbound calls and email leads across multiple inboxes and efficiently use our CRM. This role also requires strong stakeholder management skills as you will be working closely with the Sales teams and the external Brokers to ensure that viewings are booked in, Workspace is being marketed and presented to broker clients correctly, and customers and brokers are updated on the progress of their enquiry.
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What We Look For
- Excellent customer service skills
- Ability to learn how to quickly qualify enquiries and leads by understanding customer needs and offering recommendations and space solutions
- Excellent communication and organisation with both customers and internal and external stakeholders
- Excellent resolution management where necessary, helpfully and clearly answering difficult questions or complaints from customers
The Company
As a member of the Workspace family, you are part of a team responsible for the office space of 4,000 of the capital’s brightest businesses. We’re far more than a serviced office landlord – we offer an environment that puts community first.
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Our vibrant internal culture empowers our employees to give exceptional customer service and thrive in their role. This has led to 91 percent of our employees saying they would recommend Workspace as a great place to work, 88 percent saying they are proud to work for the company, and 91 percent praising Workspace’s commitment to environment and social responsibility.
Our focus on our social and environmental responsibilities is a source of great pride, from our approach to property renovation to our Carbon Net Zero commitment and neighbourhood programmes.
If all of this sounds up your street, apply now to join the Workspace community today.
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