London Borough of Waltham Forest
Centre Assistant
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Organisation: London Borough of Waltham Forest
Salary: Scale 5 £32,535 - £34,488
Contract Type: Full time Permanent
Working hours per week: 36 hours, will include some evenings and weekends
Application Deadline: 20/02/2026
Proposed Interview Date(s): TBC
Reference: 1929
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
About the Role:
Are you passionate about sustainability, education, and creating memorable experiences for visitors of all ages? The Hive Climate Education Centre is looking for a dynamic, hands-on individual to help bring our mission to life.
At The Hive, every day is different. You’ll be part of a passionate team making a real impact—educating the public, supporting sustainability, and caring for our unique space and its inhabitants. If you love variety, nature, and meaningful work, this is the role for you.
Key Responsibilities:
As a Hive Centre Assistant, you'll be at the heart of our operations—ensuring the centre is clean, safe, and welcoming while supporting a wide range of activities. Your day might include:
- Preparing and serving nutritious meals
- Helping to care for our resident animals
- Supporting events with logistics, setup, and guest management
- Keeping our facilities spotless—from classrooms to sleeping pods
- Managing stock, supplies, and deliveries
Qualifications and Requirements:
We need someone who’s:
- Experienced in food preparation, cleaning, and ideally animal care
- Flexible, proactive, and able to work independently
- Comfortable juggling tasks and solving problems on the go
- Diplomatic and confident when interacting with visitors and contractors
- Able to work evenings and weekends as and when required
- Ideally holds a valid driving license (due to our remote location)
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Food hygiene, allergen awareness, and COSHH qualifications are a plus—but don’t worry, we offer training!
Qualifications:
- GCSE English and Maths (grade C/4) or equivalent (required)
- Relevant NVQ Level 2 or 3 qualification (desired)
Terms and Conditions:
The below terms and conditions apply to this role:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
- Satisfactory DBS check;
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives:
- Promoting equality of opportunity
- Opposing all forms of discrimination, intolerance and disadvantage
- Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels.
- Providing fair, appropriate, accessible and excellent Services to all.
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Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.
We are keen to support employees to balance their working life with other commitments. Therefore wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.
For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us
Contact Information:
If you have any questions about this vacancy or the application process, please contact Donna Grove, Visitor Experience Manager at donna.grove@walthamforest.gov.uk or 020 8508 0611.
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
Click here for further information on the Human Resources recruitment privacy notice.
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