Property Management Recruitment
Centre Executive
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Our client operates flexible workspace across the UK, providing businesses of all sizes with professional, well-managed environments to work from. Their centres are busy, customer-facing spaces where no two days look the same, and they take real pride in the experience they deliver to everyone who walks through the door.
The role
This role is split between two centres, you will be predominantly based at the Reading centre with travel to the Brighton centre once a week. You'll manage daily operations, lead a small team, and work closely with the Commercial Sales Executive to drive revenue and hit KPIs. This isn't a back-office role. You'll be front and centre with customers, prospects, and your team every day.
What you'll be doing
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- Running the day-to-day operation of the centre, from opening through to close, maintaining high standards throughout
- Conducting tours and managing the full sales process from first enquiry to signed agreement
- Driving revenue beyond fixed office lettings, including co-working, meeting rooms, and events space
- Supervising, coaching, and developing a team of Centre Operations Assistants
- Tracking sales performance and KPIs, reporting into the Commercial Sales Executive and identifying opportunities to improve
- Partnering with marketing on local campaigns to grow visibility and demand for the centre
Skills and experience
Essential
- Proven experience in a customer-facing supervisory or management role, ideally in hospitality, flexible workspace, facilities, or a similar environment
- A genuine commercial instinct, with a track record of contributing to revenue targets
- Strong communicator, confident leading a team and dealing with customers at all levels
- Organised and detail-oriented, with the ability to juggle operational and commercial priorities simultaneously
- Comfortable with Microsoft Office 365 and CRM tools
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Desirable
- Experience in the flexible workspace or serviced office sector
- Familiarity with P&L oversight or budget management
Note - This role requires covering both centres in Reading and Brighton and will require you on site majority of the time in Reading and then once a week in Brighton.
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