The Shrewsbury and Telford Hospital NHS Trust
Centre Manager - Trauma and Specialist Surgery Centre
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Are you an experienced operational leader looking for your next challenge?
We have an exciting opportunity for an ambitious and forward-thinking Centre Manager to join our Trauma & Specialist Surgery Centre on a 12-month fixed-term maternity cover.
Role Overview
Working as part of an experienced triumvirate, you will provide strategic and operational leadership across a diverse portfolio of services, driving operational performance, service transformation, and continuous improvement. You'll work closely with Clinical Directors, Matrons, and multidisciplinary teams to deliver safe, high-quality, patient-centred care while achieving key national and local performance standards.
Key Responsibilities
- Provide strategic and operational leadership for the Trauma & Specialist Surgery Centre
- Ensure the delivery of safe, effective, high-quality, and financially sustainable services
- Work as part of the Centre triumvirate
- Be accountable for operational performance, workforce, finance, governance, and service transformation
- Ensure delivery of Trust and national performance standards
- Continuously improve patient outcomes and experience
- Provide visible leadership across the Centre
- Influence strategic decision-making
- Work collaboratively across the Trust and wider NHS system to deliver modern, patient-centred services
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Requirements
We're looking for an inspiring leader with significant NHS operational management experience, a proven track record of delivering change, and the ability to build strong relationships, influence at senior levels, and lead high-performing teams.
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
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Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Contact Information
For further details / informal visits contact:
- Name: Kelly Newman
- Job title: Deputy Divisional Director of Operations
- Email address: kelly.newman4@nhs.net
- Telephone number: 01743 261000
For an informal discussion about the role, please contact my PA, Debra Greenough, by email at debra.greenough@nhs.net to arrange a convenient time.
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