Betsi Cadwaladr University Health Board
Centre Support Officer
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Job Overview
This post is fixed term/secondment for 8 months until 31.03.2027 to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Are you keen to make a difference, would you like to be part of an exciting programme that drives innovation in health and the public sector?
The Contracts for Innovation Cymru is looking for a Centre Support Officer to play a key role in supporting the Business Development and Project Management Teams. This interesting and varied role is critical to supporting the successful development, delivery and evaluation of projects in alignment with Welsh Government strategies.
We are funded by Welsh Government and hosted by Betsi Cadwaladr Health Board to help drive innovative solutions for challenges across healthcare and the wider public sector. We work with colleagues to identify their unmet needs, where no readily available solution exists, and frame that challenge into a competition that invites businesses, third sector and academia to propose their idea for a solution. The successful applicants receive funding and the Centre project manages the development and captures the benefits of their innovative solutions.
Main duties of the job
The Centre Support Officer will support the promotion, development and implementation of projects that identify and resolve unmet needs/challenges within health and the wider public sector, working with clinical, administrative and technical staff from Welsh Health Boards, NHS, Welsh Government, Local Authorities, businesses, third sector and academia.
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The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
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Person specification
Qualifications
Essential criteria
- Educated to Diploma level / equivalent level of work experience and knowledge
- Evidence of Continual Professional Development
- Knowledge of one or more business/clinical systems
Desirable criteria
- PRINCE II foundation
- RSA II/III or equivalent qualification
Experience
Essential criteria
- Significant experience of working within a demanding/high intensity administrative setting
- Experience of raising issues and risks
- Able to use own initiative and judgement to analyse and resolve complex problems
- Ability to deliver deadlines on a wide range of administrative/project processes
Desirable criteria
- Experience of proactively challenging staff and influencing them to change
- Exposure to projects and project management
Skills
Essential criteria
- Able to produce reports that convey complex issues in everyday language
- Excellent communication skills
- Statistical Analysis
- Proven ability to take salient minutes accurately
- Advanced keyboard skills
- To be able to work independently and on own initiative
Knowledge
Essential Criteria
- Knowledge and understanding of project methodology
Desirable criteria
- Knowledge of the NHS
Personal Attributes
Essential Criteria
- Enthusiastic and motivated individual
- Excellent communication skills
- Work as part of team and on own initiative
Other
Essential criteria
- Ability to travel
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