SMGT
Certificate III In Business
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About the Role
This role is responsible for the provision of high-quality administrative support and customer service across the organisation, greeting visitors to the business and coordinating front-desk activities including distributing correspondence and redirecting phone calls.
Key Responsibilities
Under the direction and supervision of those in the workplace the Trainee will be required to:
- Promptly attend to incoming telephone calls and action/redirect as required.
- Warmly welcome all visitors and ensure their needs are met on entry.
- Coordinate incoming and outgoing mail.
- Support financial processes and undertake financial duties as directed.
- Maintaining reception area ensuring area is tidy and presentable, creating a welcoming environment.
- Undertake general office duties as directed/required.
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Requirements
- Demonstrated experience in administration.
- Current National Police Check.
- Understanding the importance of quality customer service.
- Excellent interpersonal and communication skills and the ability to maintain a professional, pleasant, and friendly working manner.
- A strong interest in engaging with people.
- Ability to work efficiently and effectively with a high degree of attention to detail.
- Excellent time management skills and a high degree of flexibility.
- Proficiency in Microsoft Office suite.
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This position description serves to illustrate the scope and responsibilities of the role and is not intended to be an exhaustive list of duties. You will be expected to perform other job-related tasks requested by management and as necessitated by the development of this role and the organisation.
Compensation
Paid under the Local Government Award & The National Training Wage.
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