Halfords
CFS Invoicing Administrator
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CFS Invoicing Administrator
CFS Invoicing Administrator – Halfords Commercial Fleet Services
About Halfords
Halfords is a leading UK provider of motoring and cycling services, offering a diverse portfolio including:
- Specialist retail
- Garage network
- Commercial Fleet Services
- Growing B2B offerings
Our Commercial Fleet Services business is critical in maintaining seamless operations for commercial customers through:
- Vehicle maintenance
- Compliance services
- On-demand support available 24/7, 365 days a year
About the Role
As a CFS Invoicing Administrator, you’ll ensure smooth financial operations by managing customer accounts and invoicing processes. Key aspects of the role include:
- Overseeing customer ledgers within assigned areas
- Monitoring account performance using business intelligence (BI) reporting
- Processing high volumes of sales invoices with accuracy and timeliness
- Resolving customer and invoice queries professionally and efficiently
- Collaborating with stakeholders across Universal Fleet Services, Lodge Tyre Fleet Services, and McConechy’s Commercial Fleet Services
This is a dynamic and diverse role that supports colleagues through various administrative and operational activities. You’ll:
- Respond to evolving priorities and unexpected tasks
- Act as an ambassador for Halfords CFS Values
- Contribute to a collaborative, customer-focused, and unified environment
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Shift Pattern
- Monday–Friday: 8:00 am–4:00 pm or 9:00 am–5:00 pm
- Occasional Saturday shifts required
Key Responsibilities
- Customer Ledger Management
- Maintain accurate records and monitor account performance via BI tools.
- Invoice Processing & Validation
- Process invoices on time while ensuring all supporting documentation is verified.
- Cross-check delivery advice notes against customer orders.
- Customer Service & Support
- Resolve queries via phone and email, delivering exceptional service.
- Build positive relationships with internal and external stakeholders.
- Reporting & Analysis
- Generate and distribute customer statements and financial reports.
- Provide insights to support business performance.
- Operational Support
- Assist depot colleagues with administrative tasks, IT, and system management.
- Flexibility & Initiative
- Adapt to ad-hoc tasks, challenges, and management requests.
- Drive a customer-centric culture aligned with Halfords CFS Values.
About You
We’re looking for candidates with the following skills and attributes:
- Administrative Excellence: Strong attention to detail and organisational skills.
- Communication: Fluent written and verbal English to engage with customers and teams.
- Workload Management: Ability to prioritise tasks and work independently.
- Team Partnership: Enthusiasm for collaborative, fast-paced environments.
- Adaptability: Comfortable thriving in dynamic settings with varying demands.
- Problem-Solving: Methodical approach and proactive problem resolution.
- Tech Proficiency: Proficiency in Microsoft Excel and Word.
- System Literacy: Eager to learn and navigate new IT applications.
- Growth Mindset: Ready to embrace challenges and take ownership of responsibilities.
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Reward & Benefits
When you join Halfords, you gain:
Career Development
- Commitment to your personal and professional growth, empowering long-term success.
Discounts
- Exclusive access to Halfords’ products and services.
Wellbeing & Inclusion
- Resources and support for workplace wellbeing.
- Active Colleague Networks that foster equality and diversity.
Equal Opportunities Employer: Halfords welcomes applications from all backgrounds, celebrating diversity within our one Halfords Family. Don’t wait for perfection—apply if you align with most criteria!
Work Arrangement
- Training period: Full-time onsite at Stafford Support Centre.
- Post-training: Flexibility to work 2 days from home per week.
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