St. James’s Place
Change Administrator
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Change Administrator
📌 Senior Change Administrator – 12 Month Fixed-Term Contract
About the Role
At St. James’s Place, we’re reshaping our future through a bold strategy focused on scalability, technological investment, and a meaningful work culture. Our ambition is to empower colleagues to thrive in an environment of engagement, empowerment, and accountability—where collective contributions make a tangible difference.
We’re now recruiting for a Senior Change Administrator within the Change Initiation Team. Your role will ensure the efficient execution of administrative processes while maintaining a comprehensive audit trail and fostering transparency across change initiatives. You’ll collaborate with stakeholders to support end-to-end value streams, deliver high-quality outputs, and drive a culture of continuous improvement.
Key Responsibilities
- Administrative Excellence – Accurately and efficiently manage all tasks within the change initiation process, ensuring compliance with governance standards.
- Leverage project management tools to administer workflows for change within value streams.
- Documentation & Compliance – Maintain meticulous records, ensuring all documentation reflects completeness and traceability for future review.
- Stakeholder Collaboration – Work with Architecture, Design & Experience teams and value streams to uphold quality and consistency in processes.
- Relationship Management – Build strong operational partnerships with internal stakeholders, ensuring clear communication and alignment.
- Process Improvement – Contribute to continuous refinement of the Change Initiation team's workflows, prioritising efficiency and reducing backlogs.
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Who We’re Looking For
We’re seeking a detail-oriented professional who excels in high-pressure environments while delivering functional, seamless administrative support.
Essential Criteria
✅ Administrative experience – Proven track record in professional settings managing administrative workflows. ✅ Fast-paced adaptability – Ability to juggle priorities and deadlines while maintaining accuracy. ✅ Stakeholder engagement – Strong interpersonal skills to collaborate effectively with diverse stakeholders. ✅ Analytical mindset – Playful confidence in identifying problems and proposing solutions. ✅ Organisational skills – Exceptional at multi-tasking and prioritising workloads. ✅ Technical proficiency – Essentials include:
- Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
- User experience with SharePoint, Power BI, Atlassian Jira (desirable).
Location & Contract
📍 Office: Cirencester 🌐 Workplace Type: Hybrid 🕒 Employment Type: 12-Month Fixed-Term Contract 🤝 Branch Level: Entry-Level
What’s in It for You?
Compensatory Rewards
- Bonus Scheme – Discretionary annual bonus based on performance and company success.
- Leave Entitlements – 28 days per year (including bank holidays) + option to buy 5 extra days.
- Perks Platform – Exclusive discounts via an online rewards portal.
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Long-Term Benefits
- Parent leave: 26 weeks at full pay.
- Private Medical Insurance (optional taxable benefit).
- Pension Contributions: 10% non-contributory, growing with length of service.
We’re Committed to Inclusion
Our reasonable adjustments policy reflects our belief in fostering an equitable recruitment process. If you require support throughout the application, please contact us:
A note on our diverse applicant base: We recognise that candidates—particularly those from underrepresented backgrounds—may hesitate if they don’t meet every criterion. If you can bring transferable skills to the role, please apply. Priorities include past experiences across projects, stakeholder communication, and demonstrated adaptability, as much as formal qualifications or criteria boxes ticked.
Ready to Take the Next Step?
We’d welcome your interest! Apply now to join our transformative journey.
⚠️ Note: As an FCA-regulated firm, prospective hires should familiarise themselves with the Financial Conduct Authority's Conduct Regulations prior to interviews.
Your application will position you to contribute to a business-driven by progress, purpose, and people.
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