Birmingham City University
Change Adoption Manager (Learner Analytics Programme) - 12 month fixed-term contract role
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Department Change and Improvement Team
Location: Joseph Priestley Building
Salary: £44,131 to £51,182 per annum
Contract Type: 12 month fixed-term contract role
Post Type: Full Time
Release Date: 24 June 2026
Closing Date: 23.59 hours BST on Friday 10 July 2026
Reference: C626002
Please note: Transitional pay points within Grade G will be removed from 01 August 2026. Appointments made on or after this date will be to the relevant substantive pay point within the grade. Where an appointment is made to a transitional pay point before 01 August 2026, salary will automatically move to the relevant substantive pay point within the grade from 01 August 2026.
About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
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Role Summary
We are seeking a Change Adoption Manager to join our Change and Improvement Team on a 12-month fixed-term contract, supporting the delivery of high-quality services across the University.
In this role, you will play a central role in embedding one of our most ambitious strategic initiatives, ensuring that investment in learner analytics delivers real, lasting impact across the institution. Working closely with senior stakeholders, project teams and the wider University, you will lead the design and delivery of change adoption strategies across major projects. You’ll play a critical role in ensuring that new ways of working are successfully adopted, maximising the value of investment in digital and analytics capabilities.
This is a hybrid role, based at our City Centre campus, with 2-3 days per week on site.
Key Responsibilities
- Leading change adoption activity across the learner analytics programme (and potentially other strategic projects)
- Developing and embedding stakeholder, communication and adoption plans
- Identifying and managing resistance to change
- Coaching project teams and leaders in effective change approaches
- Ensuring change initiatives deliver measurable business benefits
- Acting as a subject matter expert in change management
- Supporting a consistent, University-wide approach to change
Essential Requirements
- Proven experience leading complex, technology-enabled organisational change
- A strong track record of delivering measurable adoption and business outcomes
- Experience working in complex, matrix environments and influencing senior stakeholders
- Excellent communication and stakeholder engagement skills
- Change management expertise (e.g. PROSCI, ACMP, CMI or equivalent experience)
Desirable Requirements
- Experience of data, digital or analytics-driven transformation and/or the Higher Education sector is desirable.
Further Information
If you are excited by the opportunity to help shape the future of our Change and Improvement Team, we would love to hear from you.
For an informal discussion about the role, please contact Simon Baker at simon.baker@bcu.ac.uk.
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Interviews for this role are planned to take place on 22 July 2026. Ideally, we are looking for someone to start as soon as possible.
Why not explore our campuses using our interactive map: Interactive Map | Birmingham City University
The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.
Why work for us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: Skilled Worker visa
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
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